你可以現在就獲得Microsoft的MB-230學習資料考試認證，我們Goldmile-Infobiz有關於Microsoft的MB-230學習資料考試的完整版本，你不需要到處尋找最新的Microsoft的MB-230學習資料培訓材料，因為你已經找到了最好的Microsoft的MB-230學習資料培訓材料，放心使用我們的試題及答案，你會完全準備通過Microsoft的MB-230學習資料考試認證。 Goldmile-Infobiz是一個能為很多參加Microsoft MB-230學習資料認證考試的IT行業專業人士提供相關輔導資料來幫助他們拿到Microsoft MB-230學習資料認證證書的網站。Goldmile-Infobiz提供的學習資料是由Goldmile-Infobiz的資深專家的豐富的行業經驗和專業知識研究出來的的，品質是很好，更新速度也非常快。 Goldmile-Infobiz Microsoft的MB-230學習資料的考試資料是特別設計，它是一項由專業的IT精英團隊專門為你們量身打造的考題資料，針對性特別強。
Microsoft Dynamics 365 MB-230 準備考試的時候學習與考試相關的知識是很有必要的。
你是大智大勇的人嗎？如果你的IT認證考試沒有做好考前準備，你還處之泰然嗎？當然，因為你有 Goldmile-Infobiz Microsoft的MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant學習資料考試培訓資料在手上，任何考試困難都不會將你打到。 覺得不可思議嗎？但是，這是真的。只要你用，Goldmile-Infobiz就可以讓你看到奇跡的發生。
那麼，快來參加Microsoft的MB-230學習資料考試吧。這個考試可以幫助你實現你自己的願望。對通過這個考試沒有信心也沒關係。
當你選擇Microsoft MB-230學習資料考試時有沒有選擇相關的考試課程？
我們都很清楚 Microsoft MB-230學習資料 認證考試在IT行業中的地位是駐足輕重的地位，但關鍵的問題是能夠拿到Microsoft MB-230學習資料的認證證書不是那麼簡單的。我們很清楚地知道網上缺乏有高品質的準確性高的相關考試資料。Goldmile-Infobiz的考試練習題和答案可以為一切參加IT行業相關認證考試的人提供一切所急需的資料。它能時時刻刻地提供你們想要的資料，購買我們所有的資料能保證你通過你的第一次Microsoft MB-230學習資料認證考試。
選擇使用Goldmile-Infobiz提供的產品，你踏上了IT行業巔峰的第一步，離你的夢想更近了一步。Goldmile-Infobiz為你提供的測試資料不僅能幫你通過Microsoft MB-230學習資料認證考試和鞏固你的專業知識，而且還能給你你提供一年的免費更新服務。
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Goldmile-Infobiz能夠幫你簡單地通過Microsoft Python Institute PCEP-30-02認證考試。 通過Goldmile-Infobiz你可以獲得最新的關於Microsoft Cisco 300-835 認證考試的練習題和答案。 Microsoft CompTIA 220-1102考試軟體是Goldmile-Infobiz研究過去的真實的考題開發出來的。 在如今時間那麼寶貴的社會裏，我建議您來選擇Goldmile-Infobiz為您提供的短期培訓，你可以花少量的時間和金錢就可以通過您第一次參加的Microsoft Python Institute PCEP-30-02 認證考試。 The Open Group OGBA-101 - 在這個競爭激烈的IT行業中，擁有一些認證證書是可以幫助你步步高升的。
Updated: May 28, 2022