Goldmile-Infobiz對客戶的承諾是我們可以幫助客戶100%通過IT認證考試。Goldmile-Infobiz的產品的品質是經很多IT專家認證的。我們產品最大的特點就是具有很大的針對性，只需要20個小時你就能完成培訓課程，而且能輕鬆通過你的第一次參加的Microsoft MB-230測試引擎 認證考試。 你已經報名參加了MB-230測試引擎認證考試嗎？是不是面對一大堆的復習資料和習題感到頭痛呢？Goldmile-Infobiz可以幫您解決這一問題，它絕對是你可以信賴的網站！只要你選擇使用Goldmile-Infobiz網站提供的資料，絕對可以輕鬆通過考試，與其花費時間在不知道是否有用的復習資料上，不如趕緊來體驗Goldmile-Infobiz帶給您的服務，還在等什麼趕緊行動吧。 為了對你們有更多的幫助，我們Goldmile-Infobiz Microsoft的MB-230測試引擎可在互聯網上消除這些緊張的情緒，MB-230測試引擎學習材料範圍從官方Microsoft的MB-230測試引擎認證培訓課程Microsoft的MB-230測試引擎自學培訓指南，Goldmile-Infobiz的MB-230測試引擎考試和實踐，MB-230測試引擎線上考試，MB-230測試引擎學習指南， 都可在網上。
Microsoft Dynamics 365 MB-230 但是即使這個考試很難，報名參加考試的人也很多。
拿到Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant測試引擎 認證證書的IT人士肯定比沒有拿人員工資高，職位上升空間也很大，在IT行業中職業發展前景也更廣。 對于購買MB-230 認證資料題庫產品的客戶，我們還提供一年的免費更新服務。所以，您不必擔心，Microsoft MB-230 認證資料學習指南不僅讓您更準確的了解考試的出題點，還能讓您更有范圍的學習相關知識，高效率的通過MB-230 認證資料考試。
Goldmile-Infobiz將成就你的夢想。Goldmile-Infobiz的專家團隊為了滿足以大部分IT人士的需求，他們利用自己的經驗和知識努力地研究過去的幾年的Microsoft MB-230測試引擎 認證考試題目，如此，Goldmile-Infobiz的最新的Microsoft MB-230測試引擎 的模擬測試題和答案就問世了。我們的Microsoft MB-230測試引擎 模擬測試題及答案和真實考試的題目及答案有95%的相似性，通過Goldmile-Infobiz提供的測試題你可以100%通過考試。
通過Microsoft Microsoft MB-230測試引擎認證考試可以給你帶來很多改變。
我們Goldmile-Infobiz Microsoft的MB-230測試引擎的考試考古題是經過實踐檢驗的，我們可以提供基於廣泛的研究和現實世界的經驗，我們Goldmile-Infobiz擁有超過計畫0年的IT認證經驗，MB-230測試引擎考試培訓，包括問題和答案。在互聯網上，你可以找到各種培訓工具，準備自己的MB-230測試引擎考試認證，Goldmile-Infobiz的MB-230測試引擎考試試題及答案是最好的培訓資料，我們提供了最全面的驗證問題及答案，讓你得到一年的免費更新期。
要想一次性通過Microsoft MB-230測試引擎 認證考試您必須得有一個好的準備和一個完整的知識結構。Goldmile-Infobiz為你提供的資源正好可以完全滿足你的需求。
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
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Updated: May 28, 2022