你可以現在網上免費下載我們Goldmile-Infobiz為你提供的部分Microsoft MB-230題庫認證考試的考試練習題和答案。選擇了Goldmile-Infobiz，你不僅可以通過Microsoft MB-230題庫認證考試，而且還可以享受Goldmile-Infobiz提供的一年免費更新服務。Goldmile-Infobiz還可以承諾假如果考試失敗，Goldmile-Infobiz將100%退款。 不要因為準備Microsoft MB-230題庫而浪費過多時間，可以使用Goldmile-Infobiz網站提供的考古題資料，幫助您更有效率的準備MB-230題庫考試。這是一個人可以讓您輕松通過MB-230題庫考試的難得的學習資料，錯過這個機會您將會後悔。 參加Microsoft MB-230題庫 認證考試的考生請選擇Goldmile-Infobiz為你提供的考試練習題和答案，因為它是你的最佳選擇。
Microsoft Dynamics 365 MB-230 它可以讓你得到事半功倍的結果。
Microsoft Dynamics 365 MB-230題庫 - Microsoft Dynamics 365 Customer Service Functional Consultant 或者你也可以選擇為你免費更新考試考古題。 Goldmile-Infobiz的IT技術專家為了讓大家可以學到更加高效率的資料一直致力於各種IT認證考試的研究，從而開發出了更多的考試資料。只要你使用過一次Goldmile-Infobiz的資料，你就肯定還想用第二次。
Goldmile-Infobiz長年以來一直向大家提供關于IT認證考試相關的學習資料。Microsoft的MB-230題庫題庫由世界各地的資深IT工程師組成的專業團隊制作完成，包含最新的考試試題，并附有全部正確的答案，幫助考生通過他們認為很難的MB-230題庫考試。這樣可以節約考生的時間和金錢，大多數的考生都選擇這樣的方式來獲得MB-230題庫認證，并節省了很多的時間和努力。
Microsoft MB-230題庫 - 如果你選擇Goldmile-Infobiz，那麼成功就在不遠處。
如果你想成功通過MB-230題庫認證考試，不要錯過閱讀Goldmile-Infobiz最新的MB-230題庫考古題資料，100%保證通過，所有的題庫都會及時更新。使用我們軟件版本的MB-230題庫題庫可以幫您評估自己掌握的知識點，從而在考試期間增加問題的回憶，幫助快速完成考試。Microsoft MB-230題庫考題具備了覆蓋率很高，能夠消除考生對考試的疑慮。MB-230題庫是一個很難通過的認證考試，要想通過考試必須為考試做好充分的準備，而Goldmile-Infobiz是您最佳的選擇！
但是報名參加Microsoft MB-230題庫 認證考試是個明智的選擇，因為在如今競爭激烈的IT行業應該要不斷的提升自己。但是您可以選擇很多方式幫你通過考試。
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
你還在為通過Microsoft HITRUST CCSFP認證考試難度大而煩惱嗎？你還在為了通過Microsoft HITRUST CCSFP認證考試廢寢忘食的努力復習嗎？想更快的通過Microsoft HITRUST CCSFP認證考試嗎？快快選擇我們Goldmile-Infobiz吧！有了他可以迅速的完成你的夢想。 你是可以免費下載Goldmile-Infobiz為你提供的部分關於Microsoft Microsoft AZ-204認證考試練習題及答案的作為嘗試，那樣你會更有信心地選擇我們的Goldmile-Infobiz的產品來準備你的Microsoft Microsoft AZ-204 認證考試。 EXIN PR2F - 所以很多IT專業人士通過一些比較難的權威的IT認證考試來穩固自己，而我們Goldmile-Infobiz是專門為參加IT認證考試的考生提供便利的。 Goldmile-Infobiz是一個制訂Microsoft Fortinet FCP_FAZ_AN-7.6 認證考試培訓方案的專業IT培訓網站。 或許其他網站也提供Microsoft Fortinet FCSS_SASE_AD-24 認證考試的相關資料，但如果你相互比較你就會發現Goldmile-Infobiz提供的資料是最全面，品質最高的，而且其他網站的大部分資料主要來源於Goldmile-Infobiz。
Updated: May 28, 2022