Goldmile-Infobiz的MB-230題庫考古題絕對是你準備考試並提高自己技能的最好的選擇。你要相信Goldmile-Infobiz可以給你一個美好的未來。Goldmile-Infobiz的MB-230題庫資料不僅能讓你通過考試，還可以讓你學到關於MB-230題庫考試的很多知識。 我們Goldmile-Infobiz網站完全具備資源和Microsoft的MB-230題庫考試的問題，它也包含了 Microsoft的MB-230題庫考試的實踐檢驗，測試轉儲，它可以幫助候選人為準備考試、通過考試的，為你的訓練提出了許多方便,你可以下載部分試用考題及答案作為嘗試，Goldmile-Infobiz Microsoft的MB-230題庫考試時間內沒有絕對的方式來傳遞，Goldmile-Infobiz提供真實、全面的考試試題及答案，隨著我們獨家線上的Microsoft的MB-230題庫考試培訓資料，你會很容易的通過Microsoft的MB-230題庫考試，本站保證通過率100% 考古題裏的資料包含了實際考試中的所有的問題，可以保證你一次就成功。
Microsoft Dynamics 365 MB-230 永遠不要說你已經盡力了。
我的很多IT行業的朋友為了通過Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant題庫 認證考試花費了很多時間和精力，但是他們沒有選擇培訓班或者網上培訓，所以對他們而言通過考試是比較有難度的，一般他們的一次性通過的幾率很小。 要做就做一個勇往直前的人，那樣的人生才有意義。人生舞臺的大幕隨時都可能拉開，關鍵是你願意表演，還是選擇躲避，能把在面前行走的機會抓住的人，十有八九都是成功的。
Microsoft MB-230題庫認證考試在競爭激烈的IT行業中越來越受歡迎，報名參加考試的人越來越多。但是它的難度並沒有減小，依然很難通過考試，畢竟這是個權威的檢驗電腦專業知識和資訊技術能力的考試。一般人為了通過Microsoft MB-230題庫 認證考試都需要花費大量的時間和精力來復習備考。
Goldmile-Infobiz可以帮助你通过Microsoft MB-230題庫考试。
通過MB-230題庫考試認證，如同通過其他世界知名認證，得到國際的承認及接受，MB-230題庫考試認證也有其廣泛的IT認證，世界各地的人們都喜歡選擇MB-230題庫考試認證，使自己的職業生涯更加強化與成功，在Goldmile-Infobiz，你可以選擇適合你學習能力的產品。
所以，Goldmile-Infobiz的MB-230題庫考古題吧。你現在十分需要與MB-230題庫認證考試相關的歷年考試問題集和考試參考書吧？每天忙於工作，你肯定沒有足夠的時間準備考試吧。
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
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Updated: May 28, 2022