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Digital Transformation Specialist 820-605 選擇Goldmile-Infobiz，下一個IT人才就是你。
Digital Transformation Specialist 820-605考試內容 - Cisco Customer Success Manager 各行各業的人們都在為了將來能做出點什麼成績而努力。 拿到了Cisco 820-605 證照考試 認證證書的人往往要比沒有證書的同行工資高很多。可是Cisco 820-605 證照考試 認證考試不是很容易通過的，所以Goldmile-Infobiz是一個可以幫助你增長收入的網站.
再沒有比這個資料更好的工具了。與其浪費你的時間準備考試，不如用那些時間來做些更有用的事情。所以，趕快去Goldmile-Infobiz的網站瞭解更多的資訊吧，錯過了這個機會你會後悔的。
Cisco 820-605考試內容 - 在這種情況下，如果一個資格都沒有就趕不上別人了。
IT測試和認證在當今這個競爭激烈的世界變得比以往任何時候都更重要，這些都意味著一個與眾不同的世界的未來，Cisco的820-605考試內容考試將是你職業生涯中的里程碑，並可能開掘到新的機遇，但你如何能通過Cisco的820-605考試內容考試？別擔心，幫助就在眼前，有了Goldmile-Infobiz就不用害怕，Goldmile-Infobiz Cisco的820-605考試內容考試的試題及答案是考試準備的先鋒。
在Cisco的820-605考試內容考試題庫頁面中，我們擁有所有最新的考古題，由Goldmile-Infobiz資深認證講師和經驗豐富的技術專家精心編輯而來，完整覆蓋最新試題。Cisco的820-605考試內容考古題包含了PDF電子檔和軟件版，還有在線測試引擎，全新收錄了820-605考試內容認證考試所有試題，并根據真實的考題變化而不斷變化，適合全球考生通用。
820-605 PDF DEMO:
QUESTION NO: 1
You are a Customer Success Manager and have just been assigned a strategic new account.
Which course of action is the best to help you prepare for the first customer introduction meeting?
A. Perform a deep analysis of all the sales orders to the past 24 months
B. Speak the internal contacts to understand the customer sentiment and outstanding escalations
C. Engage with the account team to understand the expansion opportunities
D. Build an understanding of your customer's business and market trends and priorities
Answer: D
QUESTION NO: 2
A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the
Customer Success Manager address the one solution that has not been fully enabled?
A. Contact the services team and request that they reach out to the customer to address the solution
B. Make the renewals manager aware that the one solution is not fully implemented but the other two are fine
C. Investigate why the customer has not enabled the solution and work with the sales and renewals teams to address the issue
D. No action is needed because the customer will probably renew and you can address the issue after the renewal
Answer: B
QUESTION NO: 3
Which two actions are in adoption campaign? (Choose two.)
A. messaging to stakeholders on the new features of their solution
B. messaging to users on best practice approaches to their solution
C. survey sent to all end users
D. messaging to stakeholders on new product releases
E. renewal reminder to stakeholders
Answer: A,B
QUESTION NO: 4
Which key industry trend explains the need for companies to invest in a Customer Success practice and Customer Success Manager role?
A. IT budgets are shifting to line of business decision makers who want to understand the business outcomes from technology investments before they purchase. The CSM supports sales with use cases and testimonials for proposed solutions.
B. The accelerated pace of innovation in the era of the Internet of Things confuses many customers.
A CSM helps sales position the right technologies that will accelerate success for their business.
C. Service organizations must evolve from a "break fix" business model to proactive and pre-emptive services that help prevent problems for customers before they arise and accelerate solution adoption.
The CSM advises and professional services team on the best services to position.
D. IT is increasingly adopting new consumption models. In a subscription economy, customers can cancel subscriptions if business value and tangible outcomes are not realized. The CSM ensures that the customer's business outcomes are achieved with the shortest time to value.
Answer: D
QUESTION NO: 5
A customer has finalized all of their solution planning and will be deploying it over the next two weeks. As the customer Success Manager, what is the next logical step to focus on for the customer's lifecycle journey?
A. additional features that will align with the business outcomes
B. service introduction to confirm that they know how to submit service issues at the go live
C. Quarterly Success Review build and delivery
D. initial user group identified and their use cases confirmed
E. customer's stakeholders and their business outcomes
Answer: C,E
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Updated: May 27, 2022