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Cisco的820-605認證資料考試認證將會從遙不可及變得綽手可得。
Digital Transformation Specialist 820-605認證資料 - Cisco Customer Success Manager Goldmile-Infobiz的考古題有两种版本，即PDF版和软件版。 如果你因為準備Cisco的820-605 熱門題庫考試而感到很累的話，那麼你千萬不能錯過Goldmile-Infobiz的820-605 熱門題庫資料。因為這是個高效率的準備考試的工具。
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你很快就可以獲得Cisco Cisco 820-605認證資料 認證考試的證書。
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IT行業中很多雄心勃勃的專業人士為了在IT行業中能更上一層樓，離IT頂峰更近一步，都會選擇Cisco 820-605認證資料這個難度較高的認證考試來獲取通認證證書從而獲得行業認可。Cisco 820-605認證資料 的難度比較高所以通過率也比較低。
820-605 PDF DEMO:
QUESTION NO: 1
A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the
Customer Success Manager address the one solution that has not been fully enabled?
A. Contact the services team and request that they reach out to the customer to address the solution
B. Make the renewals manager aware that the one solution is not fully implemented but the other two are fine
C. Investigate why the customer has not enabled the solution and work with the sales and renewals teams to address the issue
D. No action is needed because the customer will probably renew and you can address the issue after the renewal
Answer: B
QUESTION NO: 2
Which two actions are in adoption campaign? (Choose two.)
A. messaging to stakeholders on the new features of their solution
B. messaging to users on best practice approaches to their solution
C. survey sent to all end users
D. messaging to stakeholders on new product releases
E. renewal reminder to stakeholders
Answer: A,B
QUESTION NO: 3
Which key industry trend explains the need for companies to invest in a Customer Success practice and Customer Success Manager role?
A. IT budgets are shifting to line of business decision makers who want to understand the business outcomes from technology investments before they purchase. The CSM supports sales with use cases and testimonials for proposed solutions.
B. The accelerated pace of innovation in the era of the Internet of Things confuses many customers.
A CSM helps sales position the right technologies that will accelerate success for their business.
C. Service organizations must evolve from a "break fix" business model to proactive and pre-emptive services that help prevent problems for customers before they arise and accelerate solution adoption.
The CSM advises and professional services team on the best services to position.
D. IT is increasingly adopting new consumption models. In a subscription economy, customers can cancel subscriptions if business value and tangible outcomes are not realized. The CSM ensures that the customer's business outcomes are achieved with the shortest time to value.
Answer: D
QUESTION NO: 4
You are a Customer Success Manager and have just been assigned a strategic new account.
Which course of action is the best to help you prepare for the first customer introduction meeting?
A. Perform a deep analysis of all the sales orders to the past 24 months
B. Speak the internal contacts to understand the customer sentiment and outstanding escalations
C. Engage with the account team to understand the expansion opportunities
D. Build an understanding of your customer's business and market trends and priorities
Answer: D
QUESTION NO: 5
A customer has finalized all of their solution planning and will be deploying it over the next two weeks. As the customer Success Manager, what is the next logical step to focus on for the customer's lifecycle journey?
A. additional features that will align with the business outcomes
B. service introduction to confirm that they know how to submit service issues at the go live
C. Quarterly Success Review build and delivery
D. initial user group identified and their use cases confirmed
E. customer's stakeholders and their business outcomes
Answer: C,E
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Updated: May 27, 2022