820-605通過考試,Cisco 820-605考試重點 - Cisco Customer Success Manager - Goldmile-Infobiz

如果你選擇了Goldmile-Infobiz的幫助,我們一定不遺餘力地幫助你通過考試。而且我們還會為你提供一年的免費的更新考試練習題和答案的售後服務。不用再猶豫了!請選擇Goldmile-Infobiz,它將會是你通過820-605通過考試認證考試的最好保證。 如果你選擇了Goldmile-Infobiz,Goldmile-Infobiz可以確保你100%通過Cisco 820-605通過考試 認證考試,如果考試失敗,Goldmile-Infobiz將全額退款給你。 雖然Cisco 820-605通過考試認證考試很難,但是通過做Goldmile-Infobiz的練習題後,你會很有信心的參加考試。

Digital Transformation Specialist 820-605 來吧,你將是未來最棒的IT專家。

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現在IT行业競爭越來越激烈,通過Cisco 820-605通過考試認證考試可以有效的帮助你在现在这个竞争激烈的IT行业中稳固和提升自己的地位。在我們Goldmile-Infobiz中你可以獲得關Cisco 820-605通過考試認證考試的培訓工具。我們Goldmile-Infobiz的IT精英團隊會及時為你提供準確以及詳細的關Cisco 820-605通過考試認證考試的培訓材料。

Cisco 820-605通過考試 - 因為這是你通過考試的最好的,也是唯一的方法。

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在這裏我想說的就是怎樣才能更有效率地準備820-605通過考試考試,並且一次就通過考試拿到考試的認證資格。Cisco的認證考試現在是很有人氣的考試。

820-605 PDF DEMO:

QUESTION NO: 1
Which key industry trend explains the need for companies to invest in a Customer Success practice and Customer Success Manager role?
A. IT budgets are shifting to line of business decision makers who want to understand the business outcomes from technology investments before they purchase. The CSM supports sales with use cases and testimonials for proposed solutions.
B. The accelerated pace of innovation in the era of the Internet of Things confuses many customers.
A CSM helps sales position the right technologies that will accelerate success for their business.
C. Service organizations must evolve from a "break fix" business model to proactive and pre-emptive services that help prevent problems for customers before they arise and accelerate solution adoption.
The CSM advises and professional services team on the best services to position.
D. IT is increasingly adopting new consumption models. In a subscription economy, customers can cancel subscriptions if business value and tangible outcomes are not realized. The CSM ensures that the customer's business outcomes are achieved with the shortest time to value.
Answer: D

QUESTION NO: 2
Which two actions are in adoption campaign? (Choose two.)
A. messaging to stakeholders on the new features of their solution
B. messaging to users on best practice approaches to their solution
C. survey sent to all end users
D. messaging to stakeholders on new product releases
E. renewal reminder to stakeholders
Answer: A,B

QUESTION NO: 3
A customer has finalized all of their solution planning and will be deploying it over the next two weeks. As the customer Success Manager, what is the next logical step to focus on for the customer's lifecycle journey?
A. additional features that will align with the business outcomes
B. service introduction to confirm that they know how to submit service issues at the go live
C. Quarterly Success Review build and delivery
D. initial user group identified and their use cases confirmed
E. customer's stakeholders and their business outcomes
Answer: C,E

QUESTION NO: 4
A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the
Customer Success Manager address the one solution that has not been fully enabled?
A. Contact the services team and request that they reach out to the customer to address the solution
B. Make the renewals manager aware that the one solution is not fully implemented but the other two are fine
C. Investigate why the customer has not enabled the solution and work with the sales and renewals teams to address the issue
D. No action is needed because the customer will probably renew and you can address the issue after the renewal
Answer: B

QUESTION NO: 5
You are a Customer Success Manager and have just been assigned a strategic new account.
Which course of action is the best to help you prepare for the first customer introduction meeting?
A. Perform a deep analysis of all the sales orders to the past 24 months
B. Speak the internal contacts to understand the customer sentiment and outstanding escalations
C. Engage with the account team to understand the expansion opportunities
D. Build an understanding of your customer's business and market trends and priorities
Answer: D

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Updated: May 27, 2022