Goldmile-Infobiz為你提供了不同版本的資料以方便你的使用。PDF版的考古題方便你的閱讀，為你真實地再現考試題目。軟體版本的考古題作為一個測試引擎，可以幫助你隨時測試自己的準備情況。 在這個人才濟濟的社會裏，你不覺得壓力很大嗎，不管你的學歷有多高，它永遠不代表實力。學歷只是一個敲門磚，而實力確是你穩固自己地位的基石。 我們為幫助考生通過他們第一次嘗試的FSL-201考試大綱考試而感到自豪，在過去兩年里，FSL-201考試大綱題庫的成功率絕對是令人驚嘆的，這是一個100%保證通過的學習資料。
Field Service Lightning program FSL-201 機會從來都是屬於那些有準備的人。
Goldmile-Infobiz能為你提供真實的 Salesforce FSL-201 - Salesforce - Implementing Field Service Lightning考試大綱認證考試練習題和答案來確保你考試100%通過。 快点击Goldmile-Infobiz的网站吧。當你在為準備FSL-201 最新題庫資源考試而努力學習並且感到很累的時候，你知道別人都在幹什麼嗎？看一下你周圍跟你一樣要參加IT認證考試的人。
我們給你提供的考試練習題和答案將在你考試的時候會出現。當你選擇了我們的幫助，Goldmile-Infobiz承諾給你一份準確而全面的考試資料，而且會給你提供一年的免費更新服務。Goldmile-Infobiz的資深專家團隊研究出了針對Salesforce FSL-201考試大綱考試的培訓教材。
Salesforce FSL-201考試大綱 - 其實想要通過考試是有竅門的。
根據過去的考試題和答案的研究，Goldmile-Infobiz提供的Salesforce FSL-201考試大綱練習題和真實的考試試題有緊密的相似性。Goldmile-Infobiz是可以承諾您能100%通過你第一次參加的Salesforce FSL-201考試大綱 認證考試。
我們提供給您最近更新的FSL-201考試大綱題庫資料，來確保您通過認證考試，如果您一次沒有通過考試，我們將給您100%的退款保證。Salesforce FSL-201考試大綱是IT專業人士的首選，特別是那些想晉升的IT職員。
FSL-201 PDF DEMO:
QUESTION NO: 1
Universal Containers maintains their service level agreements at the customer level only. How can a Consultant ensure agents can verify coverage?
A. Create Milestones, set up Entitlement Process, display the related List on the Work Order Page
Layout.
B. Set up Entitlement Process, set up Service Contracts, display the related List on the Contact page
Layout.
C. Create Milestones, set up Entitlement Process, display the related List on the Account Page Layout
.
D. Create Contract Line Items, set up Entitlement Process, display the related List on the Asset Page
Layout.
Answer: C
QUESTION NO: 2
Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate. Which two recommendations should a
Consultant make? Choose 2 answers.
A. Publish training documentation in a closed chatter group.
B. Publish pre-release documentation on the Customer Community.
C. Increase training to Field Service Technicians
D. Increase training to Sales Representatives.
Answer: B,C
QUESTION NO: 3
A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory.
Assuming UC is using the standard Work Order and Line Item status picklist values, how should the work be recorded?
A. Mark all Work Order Line Items as "Cannot complete," including the incomplete Work Order Line
Item; mark the parent Work Order as "In Progress."
B. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete," and enter details in the Description filed. Mark the parent Work Order as
"Cancelled."
C. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Cannot Complete".
D. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Closed"
Answer: C
QUESTION NO: 4
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
B. Average time to repair: The average time required to repair or install as asset.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. First time fix rate: The percentage of on-site service requests resolved on the first visit.
Answer: C
QUESTION NO: 5
The CFO for Universal Containers wants Work Orders to remain open until the Customer
Service Report is sent. Which two items should a Consultant implement to ensure Work Orders cannot be closed? Choose 2 answers.
A. Custom Work Order Escalation Rules
B. Custom Approval Process on Work Orders
C. Custom Work Order Status with Category
D. Custom Validation Rule on Work Orders
Answer: C,D
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Updated: May 28, 2022