Goldmile-Infobiz還可以承諾假如果考試失敗，Goldmile-Infobiz將100%退款。Goldmile-Infobiz承諾會全力幫助你通過Salesforce Field-Service-Lightning-Consultant題庫更新認證考試。你可以現在網上免費下載我們Goldmile-Infobiz為你提供的部分Salesforce Field-Service-Lightning-Consultant題庫更新認證考試的考試練習題和答案。 不要因為準備Salesforce Field-Service-Lightning-Consultant題庫更新而浪費過多時間，可以使用Goldmile-Infobiz網站提供的考古題資料，幫助您更有效率的準備Field-Service-Lightning-Consultant題庫更新考試。這是一個人可以讓您輕松通過Field-Service-Lightning-Consultant題庫更新考試的難得的學習資料，錯過這個機會您將會後悔。 參加Salesforce Field-Service-Lightning-Consultant題庫更新 認證考試的考生請選擇Goldmile-Infobiz為你提供的考試練習題和答案，因為它是你的最佳選擇。
Field Service Lightning program Field-Service-Lightning-Consultant 它可以讓你得到事半功倍的結果。
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Field-Service-Lightning-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C
QUESTION NO: 2
Universal Containers' (UC) product named "Widget 1" should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on "Widget 1" at their location. What should be implemented to ensure the customer's case automatically receives remote technical support?
A. Create a Visualforce Page on the Case.
B. Create a Milestone on the Product.
C. Create a Workflow Rule on the Case.
D. Create an Entitlement Template on the Product.
Answer: B
QUESTION NO: 3
Universal Containers would like to engage Contractors and Customers directly in their Field
Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
A. Customer Communities Plus
B. Partner Communities
C. Chatter Customer Groups
D. Customer Communities
E. Chatter Files Connect
Answer: A,B,D
QUESTION NO: 4
Universal Containers wants to reduce their mean-time-to-service. Which three Field Service processes should a Consultant recommend to accomplish this goal? Choose 3 answers.
A. Adjust Scheduling Policy
B. Dispatching
C. Customer Entitlements
D. Scheduling
E. Knowledge Base
Answer: A,B,E
QUESTION NO: 5
answers
A. Create custom fields to capture that the Wrap UP Activities have been completed.
B. Create a Workflow to close the Milestone when the Wrap Up is complete.
C. Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.
D. Create a Milestone which has entry criteria for Status = Technician Wrap Up.
E. Create a Process Builder to close the Milestone when the Wrap Up is complete.
Answer: A,B,D
3. Universal Containers wants to equip their field technicians with access to helpful information when they are in the field. What solution should a Consultant recommend to satisfy this requirement?
A. Knowledge Base on Cases.
B. Knowledge Base on Work Orders.
C. Attachments on Cases.
D. Custom Links on Work Orders.
Answer: B
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Updated: May 28, 2022