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Salesforce Field-Service-Lightning-Consultant題庫認證考試就是個含金量很高的考試。
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周圍有很多朋友都通過了Salesforce的Field-Service-Lightning-Consultant題庫認證考試嗎?他們都是怎麼做到的呢?就讓Goldmile-Infobiz的網站來告訴你吧。Goldmile-Infobiz的Field-Service-Lightning-Consultant題庫考古題擁有最新最全的資料,為你提供優質的服務,是能讓你成功通過Field-Service-Lightning-Consultant題庫認證考試的不二選擇,不要再猶豫了,快來Goldmile-Infobiz的網站瞭解更多的資訊,讓我們幫助你通過考試吧。
因為這個考古題的命中率非常高,只要你認真記住考古題裏面出現的問題和答案,那麼你就可以通過Field-Service-Lightning-Consultant題庫考試。你已經報名參加Salesforce的Field-Service-Lightning-Consultant題庫認證考試了嗎?“馬上就要到考試的時間了,但是我還是沒有信心通過考試,應該怎麼辦呢?有捷徑可以讓我順利通過考試嗎?看參考書的時間也不夠了。
Field-Service-Lightning-Consultant PDF DEMO:
QUESTION NO: 1
answers
A. Create custom fields to capture that the Wrap UP Activities have been completed.
B. Create a Workflow to close the Milestone when the Wrap Up is complete.
C. Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.
D. Create a Milestone which has entry criteria for Status = Technician Wrap Up.
E. Create a Process Builder to close the Milestone when the Wrap Up is complete.
Answer: A,B,D
3. Universal Containers wants to equip their field technicians with access to helpful information when they are in the field. What solution should a Consultant recommend to satisfy this requirement?
A. Knowledge Base on Cases.
B. Knowledge Base on Work Orders.
C. Attachments on Cases.
D. Custom Links on Work Orders.
Answer: B
QUESTION NO: 2
Universal Containers would like to engage Contractors and Customers directly in their Field
Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
A. Customer Communities Plus
B. Partner Communities
C. Chatter Customer Groups
D. Customer Communities
E. Chatter Files Connect
Answer: A,B,D
QUESTION NO: 3
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C
QUESTION NO: 4
Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site. The starting point of the SLA is when the
Work Order Status is set to "Technician Wrap Up." The Technician is required to provide confirmation that wrap up is completed. Which three configurations should a Consultant implement to ensure this can be achieved? Choose
QUESTION NO: 5
Universal Containers' (UC) product named "Widget 1" should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on "Widget 1" at their location. What should be implemented to ensure the customer's case automatically receives remote technical support?
A. Create a Visualforce Page on the Case.
B. Create a Milestone on the Product.
C. Create a Workflow Rule on the Case.
D. Create an Entitlement Template on the Product.
Answer: B
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Updated: May 28, 2022