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CPHQ PDF DEMO:
QUESTION NO: 1
Reliability is a matter of whether a particular technique applied repeatedly to the same object yields the same results
each time. The reliability of a survey is initially addressed within ________________.
A. Questionnaire development phase
B. Questionnaire analysis phase
C. Evaluation phase
D. Implementation phase
Answer: A
QUESTION NO: 2
Which of the following is the relationship between clinical outcomes and patient satisfaction?
Besides measuring
morbidity and mortality, this management takes into account the quality of healthcare received from the patient's
perspective.
A. Benchmarking
B. Clinical pathways
C. Outcome measures
D. Outcome management
Answer: A
QUESTION NO: 3
The percentage of patients with congestive heart failure who are receiving an ACE inhibitor is an example of
retrospective measure. The use of ACE inhibitors in the population is indicated for all patients with an ejection
fraction of less than 40 percent. The ejection fraction is not part of the typical administrative database. Sometimes the
information is contained:
A. In an ERP system
B. In a separate computer record
C. In a stand-alone database in cardiology department and is generated in accessible
D. In a worksheet
Answer: C
QUESTION NO: 4
Amenities may cover areas as mentioned below EXCEPT:
A. Ample and convenient parking
B. Good directional signs
C. Comfortable waiting rooms
D. Vast and facilitated food providing area
Answer: D
QUESTION NO: 5
The best way a healthcare organization can measure whether it is meeting its goals and targets is to compare its
performance:
A. With other healthcare organizations of its status
B. Benchmarking
C. With the world's top healthcare organizations
D. Against itself over time
Answer: B
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Updated: May 26, 2022