It may be difficult for users to determine the best way to fit in the complex choices. We can tell you with confidence that the MB-230 Fee practice materials are superior in all respects to similar products. First, users can have a free trial of MB-230 Fee test prep, to help users better understand the MB-230 Fee study guide. Though the content is the same, but their displays are totally different and functionable. We have handled professional MB-230 Fee practice materials for over ten years. To give the customer the best service, all of our MB-230 Fee exam dump is designed by experienced experts from various field, so our MB-230 Fee Learning materials will help to better absorb the test sites.
Microsoft Dynamics 365 MB-230 But they stick to work hard and never abandon.
Microsoft Dynamics 365 MB-230 Fee - Microsoft Dynamics 365 Customer Service Functional Consultant We have been studying for many years since kindergarten. If you are interested in our products, I believe that after your trial, you will certainly not hesitate to buy it. All consumers who are interested in MB-230 New Test Cram Sheet File guide materials can download our free trial database at any time by visiting our platform.
If you eventually fail the exam, we will refund the fee by the contract. We are confident that in the future, our MB-230 Fee study tool will be more attractive and the pass rate will be further enhanced. As the authoritative provider of MB-230 Fee guide training, we can guarantee a high pass rate compared with peers, which is also proved by practice.
Microsoft MB-230 Fee - Of course, you can also experience it yourself.
As we all know, there are many reasons for the failure of the MB-230 Fee exam, such as chance, the degree of knowledge you master. Although the MB-230 Fee exam is an exam to test your mastery of the knowledge of MB-230 Fee, but there are so many factor to influence the result. As long as you choose our MB-230 Fee exam materials, you never have to worry about this problem. Because we will provide you a chance to replace other exam question bank if you didn’t pass the MB-230 Fee exam at once. What’s more important it’s that also free of charge only if you provide relevant proof. It is very convenient to replace and it's not complicated at all. It will not cause you any trouble.
With years of experience dealing with MB-230 Fee exam, they have thorough grasp of knowledge which appears clearly in our MB-230 Fee exam questions. All MB-230 Fee study materials you should know are written in them with three versions to choose from: the PDF, Software and APP online versions.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
When the some candidates through how many years attempted to achieve a goal to get Huawei H13-922_V2.0 certification, had still not seen success hope, candidate thought always depth is having doubts unavoidably bog: can I get Huawei H13-922_V2.0 certification? When can I get Huawei H13-922_V2.0 certification? In this a succession of question behind, is following close on is the suspicion and lax. Snowflake COF-C02 - The rigorous world force us to develop ourselves, thus we can't let the opportunities slip away. Come and buy our Salesforce Platform-App-Builder exam guide! However, our Adobe AD0-E136 real questions are high efficient priced with reasonable amount, acceptable to exam candidates around the world. Up to now, many people have successfully passed the CIPS L5M6 exam with our assistance.
Updated: May 28, 2022