Improving your efficiency and saving your time has always been the goal of our MB-230 File preparation exam. If you are willing to try our MB-230 File study materials, we believe you will not regret your choice. With our MB-230 File practice engine for 20 to 30 hours, we can claim that you will be quite confident to attend you exam and pass it for sure for we have high pass rate as 98% to 100% which is unmatched in the market. Having a good command of processional knowledge in this line, they devised our high quality and high effective MB-230 File study materials by unremitting effort and studious research. They are meritorious and unsuspecting experts with professional background. We provide 3 versions for the clients to choose based on the consideration that all the users can choose the most suitable version to learn.
Microsoft Dynamics 365 MB-230 Do not reject learning new things.
Microsoft Dynamics 365 MB-230 File - Microsoft Dynamics 365 Customer Service Functional Consultant Our study materials will give you a benefit as Thanks, we do it all for the benefits of the user. It is also known to us that passing the exam is not an easy thing for many people, so a good study method is very important for a lot of people, in addition, a suitable study tool is equally important, because the good and suitable Test MB-230 Result reference guide can help people pass the exam in a relaxed state. We are glad to introduce the Test MB-230 Result certification dumps from our company to you.
When it comes to MB-230 File exam, many candidates are lack of confidence to pass it. But we all know self-confidence is the spiritual pillar of a person as well as the inherent power, which is of great importance and value to a person who want to pass the MB-230 File exam. Our material include free Demo, you can go for free it of the MB-230 File materials and make sure that the quality of our questions and answers serve you the best.
Microsoft MB-230 File - Just come and buy it!
As long as you need the exam, we can update the Microsoft certification MB-230 File exam training materials to meet your examination needs. Goldmile-Infobiz's training materials contain many practice questions and answers about Microsoft MB-230 File and they can 100% ensure you pass Microsoft MB-230 File exam. With the training materials we provide, you can take a better preparation for the exam. And we will also provide you a year free update service.
We believe if you compare our MB-230 File training guide with the others, you will choose ours at once. Our MB-230 File study materials have a professional attitude at the very beginning of its creation.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Goldmile-Infobiz can not only allow you for the first time to participate in the Microsoft certification Fortinet NSE4_FGT_AD-7.6 exam to pass it successfully, but also help you save a lot of valuable time. Users can learn the latest and latest test information through our SAP C-S4CPB-2508 test dumps. Through the Microsoft certification Amazon SAA-C03 exam method has a lot of kinds, spend a lot of time and energy to review the Microsoft certification Amazon SAA-C03 exam related professional knowledge is a kind of method, through a small amount of time and money Goldmile-Infobiz choose to use the pertinence training and exercises is also a kind of method. At the same time, as long as the user ensures that the network is stable when using our Splunk SPLK-1002 training materials, all the operations of the learning material of can be applied perfectly. SAP C-THR81-2505 - Some IT authentication certificates can help you promote to a higher job position in this fiercely competitive IT industry.
Updated: May 28, 2022