You can free download part of practice questions and answers about Microsoft certification MB-230 Information exam to test our quality. Goldmile-Infobiz can help you 100% pass Microsoft certification MB-230 Information exam, and if you carelessly fail to pass Microsoft certification MB-230 Information exam, we will guarantee a full refund for you. And at the same time, we offer free demos before you really choose our three versions of MB-230 Information practice guide. Time is flying, hope you can begin your review on our MB-230 Information study engine as quickly as possible. Microsoft certification MB-230 Information exam is a test of IT professional knowledge.
Microsoft Dynamics 365 MB-230 While it is not truth.
Microsoft Dynamics 365 MB-230 Information - Microsoft Dynamics 365 Customer Service Functional Consultant In order to grasp so much knowledge, generally, it need to spend a lot of time and energy to review many books. They give users access to information and exam, offering simulative testing environment when you participate it like in the classroom. And if you are afraid of the lack experience of the exam, our MB-230 Exam Preview practice engine will be your good choice.
Goldmile-Infobiz will help you achieve your dream. Feedbacks of many IT professionals who have passed Microsoft certification MB-230 Information exam prove that their successes benefit from Goldmile-Infobiz's help. Goldmile-Infobiz's targeted test practice questions and answers to gave them great help, which save their valuable time and energy, and allow them to easily and smoothly pass their first Microsoft certification MB-230 Information exam.
Microsoft MB-230 Information - PDF version is easy for read and print out.
You may strand on some issues at sometimes, all confusions will be answered by the bountiful contents of our MB-230 Information exam materials. Wrong choices may engender wrong feed-backs, we are sure you will come a long way by our MB-230 Information practice questions. In fact, a lot of our loyal customers have became our friends and only relay on our MB-230 Information study braindumps. As they always said that our MB-230 Information learning quiz is guaranteed to help them pass the exam.
Once you have well prepared with our MB-230 Information dumps collection, you will go through the formal test without any difficulty. To help people pass exam easily, we bring you the latest MB-230 Information exam prep for the actual test which enable you get high passing score easily in test.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Up to now, more than 98 percent of buyers of our SAP C_BCHCM_2502 practice braindumps have passed it successfully. So the IBM S2000-025 questions & answers are valid and reliable to use. APMG-International ISO-IEC-27001-Foundation - Because we are all individual creature has unique requirement. And all the warm feedback from our clients proved our strength, you can totally relay on us with our NCARB PDD practice quiz! In order to make the learning time of the students more flexible, VMware 2V0-13.25 exam materials specially launched APP, PDF, and PC three modes.
Updated: May 28, 2022