The advantages of our MB-230 Pattern cram guide is plenty and the price is absolutely reasonable. The clients can not only download and try out our products freely before you buy them but also enjoy the free update and online customer service at any time during one day. The clients can use the practice software to test if they have mastered the MB-230 Pattern test guide and use the function of stimulating the test to improve their performances in the real test. You can get the information you want to know through the trial version. After downloading our study materials trial version, you can also easily select the version you like, as well as your favorite MB-230 Pattern exam prep, based on which you can make targeted choices. Our clients come from all around the world and our company sends the products to them quickly.
Microsoft Dynamics 365 MB-230 So just click to pay for it.
But the remedy is not too late, go to buy Goldmile-Infobiz's Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Pattern exam training materials quickly. Once you have made up your minds to change, come to purchase our Exam MB-230 Cram Questions training practice. Continuous improvement is a good thing.
Microsoft MB-230 Pattern certification exam is very important for every IT person. With this certification you will not be eliminated, and you will be a raise. Some people say that to pass the Microsoft MB-230 Pattern exam certification is tantamount to success.
Microsoft MB-230 Pattern - It costs both time and money.
The MB-230 Pattern training pdf provided by Goldmile-Infobiz is really the best reference material you can get from anywhere. The experts of Goldmile-Infobiz are trying their best to develop and research the high quality and MB-230 Pattern exam preparation material to help you strengthen technical job skills. When you complete your payment, you will receive an email attached with MB-230 Pattern practice pdf, then you can instantly download it and install on your phone or computer for study. The high efficiency preparation by MB-230 Pattern exam dumps can ensure you 100% pass with ease.
You can totally rely on us! We never concoct any praise but show our capacity by the efficiency and profession of our MB-230 Pattern practice materials.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
Our online test engine will improve your ability to solve the difficulty of HP HPE7-A08 real questions and get used to the atmosphere of the formal test. BCS PC-BA-FBA-20 - Believe us and if you purchase our product it is very worthy. If you find you are extra taxed please tell us in time before purchasing our Fortinet NSE7_CDS_AR-7.6 reliable Study Guide materials. Now I am going to introduce you the PDF version of Alibaba SAE-C01 test braindumps which are very convenient. We give customers the privileges to check the content of our Microsoft DP-900-KR real dumps before placing orders.
Updated: May 28, 2022