Our MB-230 Plan practice exam will be your best assistant to get the MB-230 Plan certification. And our MB-230 Plan study materials are always considered the guarantee to pass the exam. You are the best and unique in the world. We find methods to be success, and never find excuse to be failure. In order to provide the most authoritative and effective MB-230 Plan exam software, the IT elite of our Goldmile-Infobiz study MB-230 Plan exam questions carefully and collect the most reasonable answer analysis. In the meantime, all your legal rights will be guaranteed after buying our MB-230 Plan study materials.
Microsoft Dynamics 365 MB-230 Do not worry.
We truly treat our customers with the best quality service and the most comprehensive MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Plan exam pdf, that's why we enjoy great popularity among most IT workers. However, if you choose the MB-230 Latest Test Lab Questions exam reference guide from our company, we are willing to help you solve your problem. There are a lot of IT experts in our company, and they are responsible to update the contents every day.
If you really want to choose our Microsoft MB-230 Plan pdf torrents, we will give you the reasonable price and some discounts are available. What’s more, you will enjoy one year free update after purchase of MB-230 Plan practice cram. Dear candidates, pass your test with our accurate & updated MB-230 Plan training tools.
Microsoft MB-230 Plan - Today's era is a time of fierce competition.
Our experts have worked hard for several years to formulate MB-230 Plan exam braindumps for all examiners. Our MB-230 Plan study materials not only target but also cover all knowledge points. And our practice materials also have a statistical analysis function to help you find out the deficiency in the learning process of MB-230 Plan practice materials, so that you can strengthen the training for weak links. In this way, you can more confident for your success since you have improved your ability.
You can think about whether these advantages are what you need! First, we have high pass rate as 98% to 100% which is unique in the market.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
In fact, you just need spend 20~30h effective learning time if you match Amazon SAA-C03-KR guide dumps and listen to our sincere suggestions. Our company has established a long-term partnership with those who have purchased our Linux Foundation KCSA exam guides. Our experts are working hard on our Microsoft PL-600 exam questions to perfect every detail in our research center. Cisco 300-835 practice quiz provide you with the most realistic test environment, so that you can adapt in advance so that you can easily deal with formal exams. Second, our ACFE CFE-Financial-Transactions-and-Fraud-Schemes training quiz is efficient, so you do not need to disassociate yourself from daily schedule.
Updated: May 28, 2022