We has been developing faster and faster and gain good reputation in the world owing to our high-quality MB-230 Ppt exam materials and high passing rate. Since we can always get latest information resource, we have unique advantages on MB-230 Ppt study guide. Our high passing rate is the leading position in this field. It is fast and convenient out of your imagination. Unlike other kinds of exam files which take several days to wait for delivery from the date of making a purchase, our MB-230 Ppt study materials can offer you immediate delivery after you have paid for them. You will never be frustrated by the fact that you can't solve a problem.
Microsoft Dynamics 365 MB-230 If I just said, you may be not believe that.
With MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Ppt test answers, you don't have to worry about that you don't understand the content of professional books. It has helped numerous candidates, and to ensure 100% success. Act quickly, to click the website of Goldmile-Infobiz, come true you IT dream early.
You will become the lucky guys after passing the MB-230 Ppt exam. Creativity is coming from the passion and love of knowledge. Every day there are many different new things turning up.
Microsoft MB-230 Ppt - So you can take a best preparation for the exam.
With the help of the MB-230 Ppt practice exam questions and preparation material offered by Goldmile-Infobiz, you can pass any MB-230 Ppt certifications exam in the first attempt. You don’t have to face any trouble, and you can simply choose to do a selective MB-230 Ppt brain dumps to pass the exam. We offer guaranteed success with MB-230 Ppt dumps questions on the first attempt, and you will be able to pass the MB-230 Ppt exam in short time. You can always consult our MB-230 Ppt certified professional support if you are facing any problems.
Goldmile-Infobiz's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
Our Microsoft Microsoft AZ-140 exam brain dumps are regularly updated with the help of seasoned professionals. EXIN CDCS - If these training products do not help you pass the exam, we guarantee to refund the full purchase cost. CertNexus AIP-210 - We take the rights of the consumer into consideration. Fortinet FCSS_SDW_AR-7.4 - So you have no reason not to choose it. At the same time, our Scrum SSM quiz torrent has summarized some features and rules of the cloze test to help customers successfully pass their exams.
Updated: May 28, 2022