Are you still looking for MB-230 Preview exam materials? Don't worry about it, because you find us, which means that you've found a shortcut to pass MB-230 Preview certification exam. With research and development of IT certification test software for years, our Goldmile-Infobiz team had a very good reputation in the world. We provide the most comprehensive and effective help to those who are preparing for the important exams such as MB-230 Preview exam. Goldmile-Infobiz is a website to meet the needs of many customers. Some people who used our simulation test software to pass the IT certification exam to become a Goldmile-Infobiz repeat customers. Our MB-230 Preview test simulations will help you twice the result with half the effort.
Microsoft Dynamics 365 MB-230 Please rest assured.
Microsoft Dynamics 365 MB-230 Preview - Microsoft Dynamics 365 Customer Service Functional Consultant You can always extend the to update subscription time, so that you will get more time to fully prepare for the exam. Our valid Reliable MB-230 Braindumps Files dumps torrent and training materials are the guarantee of passing exam and the way to get succeed in IT field. We will send the latest Reliable MB-230 Braindumps Files vce pdf immediately once we have any updating about this dump.
If you need software versions please do not hesitate to obtain a copy from our customer service staff. If you use the Goldmile-Infobiz Microsoft MB-230 Preview study materials, you can reduce the time and economic costs of the exam. It can help you to pass the exam successfully.
Microsoft MB-230 Preview - Time is nothing; timing is everything.
You may urgently need to attend MB-230 Preview certificate exam and get the certificate to prove you are qualified for the job in some area. But what certificate is valuable and useful and can help you a lot? Passing the MB-230 Preview test certification can help you prove that you are competent in some area and if you buy our MB-230 Preview study materials you will pass the test almost without any problems for we are the trustful verdor of the MB-230 Preview practice guide for years.
The pass rate of our products increased last year because of its reliability. Our website provides the most up-to-date and accurate MB-230 Preview dumps torrent which are the best for passing certification test.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
We provide the Cisco 200-301-KR study materials which are easy to be mastered, professional expert team and first-rate service to make you get an easy and efficient learning and preparation for the Cisco 200-301-KR test. By using our online training, you may rest assured that you grasp the key points of SAP C_SIGPM_2403 dumps torrent for the practice test. These people who used our products have thought highly of our CFA Institute Sustainable-Investing study materials. With the help of our study guide, you will save lots of time to practice Fortinet NSE5_SSE_AD-7.6 vce pdf and boost confidence in solving the difficult questions. Pegasystems PEGACPCSD25V1 - As an old saying goes: Practice makes perfect.
Updated: May 28, 2022