Our MB-230 Questions preparation exam is compiled specially for it with all contents like exam questions and answers from the real MB-230 Questions exam. If you make up your mind of our MB-230 Questions exam prep, we will serve many benefits like failing the first time attached with full refund service, protecting your interests against any kinds of loss. In a word, you have nothing to worry about with our MB-230 Questions study guide. Your MB-230 Questions quiz will melt in your hands if you know the logic behind the concepts. Any legitimate MB-230 Questions prep materials should enforce this style of learning - but you will be hard pressed to find more than a MB-230 Questions practice test anywhere other than Goldmile-Infobiz. And we give you kind and professional supports by 24/7, as long as you can have problems on our MB-230 Questions study guide, then you can contact with us.
Microsoft Dynamics 365 MB-230 All in all, learning never stops!
In addition, the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Questions exam guide function as a time-counter, and you can set fixed time to fulfill your task, so that promote your efficiency in real test. If you are still looking for your real interests and have no specific plan, our New MB-230 Test Study Guide exam questions can be your new challenge. Now, people are blundering.
Many people worry about buying electronic products on Internet, like our MB-230 Questions preparation quiz, we must emphasize that our MB-230 Questions simulating materials are absolutely safe without viruses, if there is any doubt about this after the pre-sale, we provide remote online guidance installation of our MB-230 Questions exam practice. It is worth noticing that some people who do not use professional anti-virus software will mistakenly report the virus.
The system of our Microsoft MB-230 Questions latest exam file is great.
Your eligibility of getting a high standard of career situation will be improved if you can pass the exam, and our MB-230 Questions study guide are your most reliable ways to get it. You can feel assertive about your exam with our 100 guaranteed professional MB-230 Questions practice engine for you can see the comments on the websites, our high-quality of our MB-230 Questions learning materials are proved to be the most effective exam tool among the candidates.
You will have the right to start to try to simulate the real examination. We believe that the MB-230 Questions study materials from our company will not let you down.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
So your personal effort is brilliant but insufficient to pass the Microsoft Dynamics 365 Customer Service Functional Consultant exam and our HP HPE7-A03 test guide can facilitate the process smoothly & successfully. SAP C_BCWME_2504 - Our {CertName} guide braindumps are the most popular products in the market now. Cisco 300-835 - All knowledge is based on the real exam by the help of experts. CSI CSC2 - As the old saying goes, practice is the only standard to testify truth. SAP C-ARP2P-2508 - They often encounter situations in which the materials do not match the contents of the exam that make them waste a lot of time and effort.
Updated: May 28, 2022