We can be along with you in the development of IT industry. Give you a helping hand. Probably many people have told you how difficult the MB-230 Resources exam is; however, our Goldmile-Infobiz just want to tell you how easy to pass MB-230 Resources exam. So, you just master the questions and answers in the dumps and it is easy to pass MB-230 Resources test. As one of the most important exam in Microsoft certification exam, the certificate of Microsoft MB-230 Resources will give you benefits. Our exam braindumps materials have high pass rate.
Microsoft Dynamics 365 MB-230 Goldmile-Infobiz is worthy your trust.
To help you get the Microsoft exam certification, we provide you with the best valid MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Resources pdf prep material. Valid Dumps MB-230 Sheet exam seems just a small exam, but to get the Valid Dumps MB-230 Sheet certification exam is to be reckoned in your career. Such an international certification is recognition of your IT skills.
To ensure your 100% satisfaction, MB-230 Resources free demo are available for the certification exam you're going to take before you purchased. All our MB-230 Resources dumps collection is quite effectively by millions of people that passed MB-230 Resources real exam and become professionals in IT filed. You will never regret choosing our MB-230 Resources test answers as your practice materials because we will show you the most authoritative study guide.
Microsoft MB-230 Resources - Our key advantages are that 1.
We have a lasting and sustainable cooperation with customers who are willing to purchase our MB-230 Resources actual exam. We try our best to renovate and update our MB-230 Resources study materials in order to help you fill the knowledge gap during your learning process, thus increasing your confidence and success rate. At the same time, MB-230 Resources preparation baindumps can keep pace with the digitized world by providing timely application. You will never fell disappointed with our MB-230 Resources exam quiz.
If you are urgent to pass exam our exam materials will be suitable for you. Mostly you just need to remember the questions and answers of our Microsoft MB-230 Resources exam review questions and you will clear exams.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
With the high pass rate as 98% to 100%, we can proudly claim that we are unmatched in the market for our accurate and latest Microsoft AI-102 exam dumps. We offer you the most accurate ICF ICF-ACC exam answers that will be your key to pass the certification exam in your first try. By selecting our CIPS L5M1 training material, you will be able to pass the CIPS L5M1 exam in the first attempt. The Amazon SAA-C03 test answers are tested and approved by our certified experts and you can check the accuracy of our questions from our free demo. Now you can pass Microsoft Pegasystems PEGACPDC25V1 exam without going through any hassle.
Updated: May 28, 2022