How to get to heaven? Shortcart is only one. Which is using Goldmile-Infobiz's Microsoft MB-230 Book Free exam training materials. This is the advice to every IT candidate, and hope you can reach your dream of paradise. So that you can eliminate your psychological tension of exam, and reach a satisfactory way. There is no site can compare with Goldmile-Infobiz site's training materials. Have you thought of how to easily pass Microsoft MB-230 Book Free test? Have you found the trick? If you don't know what to do, I'll help you.
Microsoft Dynamics 365 MB-230 Good choice may do more with less.
Microsoft Dynamics 365 MB-230 Book Free - Microsoft Dynamics 365 Customer Service Functional Consultant Because the SOFT version questions and answers completely simulate the actual exam. The contents of MB-230 Authentic Exam Questions free download pdf will cover the 99% important points in your actual test. In case you fail on the first try of your exam with our MB-230 Authentic Exam Questions free practice torrent, we will give you a full refund on your purchase.
Like the real exam, Goldmile-Infobiz Microsoft MB-230 Book Free exam dumps not only contain all questions that may appear in the actual exam, also the SOFT version of the dumps comprehensively simulates the real exam. With Goldmile-Infobiz real questions and answers, when you take the exam, you can handle it with ease and get high marks.
Microsoft MB-230 Book Free - We get first-hand information; 2.
We have a lasting and sustainable cooperation with customers who are willing to purchase our MB-230 Book Free actual exam. We try our best to renovate and update our MB-230 Book Free study materials in order to help you fill the knowledge gap during your learning process, thus increasing your confidence and success rate. At the same time, MB-230 Book Free preparation baindumps can keep pace with the digitized world by providing timely application. You will never fell disappointed with our MB-230 Book Free exam quiz.
As we sell electronic files, there is no need to ship. After payment you can receive MB-230 Book Free exam review questions you purchase soon so that you can study before.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
With the high pass rate as 98% to 100%, we can proudly claim that we are unmatched in the market for our accurate and latest HP HPE7-A01 exam dumps. We offer you the most accurate Google Professional-Data-Engineer exam answers that will be your key to pass the certification exam in your first try. You will be able to get the desired results in Salesforce Analytics-Arch-201 certification exam by checking out the unique self-assessment features of our Salesforce Analytics-Arch-201 practice test software. Expert for one-year free updating of Google Associate-Cloud-Engineer dumps pdf, we promise you full refund if you failed exam with our dumps. Now you can pass Microsoft PMI PMP exam without going through any hassle.
Updated: May 28, 2022