For more textual content about practicing exam questions, you can download our products with reasonable prices and get your practice begin within 5 minutes. After getting to know our MB-230 Braindumps Pdf test guide by free demos, many exam candidates had their volitional purchase. So our MB-230 Braindumps Pdf latest dumps are highly effective to make use of. Our MB-230 Braindumps Pdf preparation exam is consisted of a team of professional experts and technical staff, which means that you can trust our security system with whole-heart. As for your concern about the network virus invasion, MB-230 Braindumps Pdf learning materials guarantee that our purchasing channel is absolutely worthy of your trust. And you can free donwload the demos to have a look.
Microsoft Dynamics 365 MB-230 The free demo has three versions.
The high quality and high efficiency of MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Braindumps Pdf study guide make it stand out in the products of the same industry. Where is a will, there is a way. And our Test MB-230 Lab Questions exam questions are the exact way which can help you pass the exam and get the certification with ease.
Prior to your decision on which MB-230 Braindumps Pdf exam questions to buy, please inform us of your email address on the MB-230 Braindumps Pdf study guide so that we can make sure that you can have a try on the free demos of our MB-230 Braindumps Pdf practice materials. We hope that the MB-230 Braindumps Pdf learning braindumps you purchased are the best for you. And you can free download all of the three versions to have a fully understanding and feeling.
Microsoft MB-230 Braindumps Pdf - Goldmile-Infobiz has a huge IT industry elite team.
Generally speaking, MB-230 Braindumps Pdf certification has become one of the most authoritative voices speaking to us today. Let us make our life easier by learning to choose the proper MB-230 Braindumps Pdf test answers, pass the exam, obtain the certification, and be the master of your own life, not its salve. There are so many of them that they make you believe that their product is what you are looking for. With one type of MB-230 Braindumps Pdf exam study materials are often shown one after another so that you are confused as to which product you should choose.
Now many IT professionals agree that Microsoft certification MB-230 Braindumps Pdf exam certificate is a stepping stone to the peak of the IT industry. Microsoft certification MB-230 Braindumps Pdf exam is an exam concerned by lots of IT professionals.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
Fortinet NSE5_FSW_AD-7.6 - You no longer have to worry about after the exam. Goldmile-Infobiz's simulation test software and related questions of Amazon AWS-Certified-Developer-Associate certification exam are produced by the analysis of Amazon AWS-Certified-Developer-Associate exam outline, and they can definitely help you pass your first time to participate in Amazon AWS-Certified-Developer-Associate certification exam. Goldmile-Infobiz is a wonderful study platform that contains our hearty wish for you to pass the exam by our SAP C-SIGPM-2403 exam materials. Microsoft Huawei H31-311_V2.5 is a certification exam which is able to change your life. Our commitment of helping you to pass HP HPE6-A90 exam will never change.
Updated: May 28, 2022