If you have any worry about the MB-230 Certification Torrent exam, do not worry, we are glad to help you. Because the MB-230 Certification Torrent study materials from our company are very useful for you to pass the exam and get the certification. We have to admit that the exam of gaining the MB-230 Certification Torrent certification is not easy for a lot of people, especial these people who have no enough time. As most of our exam questions are updated monthly, you will get the best resources with market-fresh quality and reliability assurance. Goldmile-Infobiz is the leader in the latest Microsoft MB-230 Certification Torrent exam certification and exam preparation provider. As the saying goes, practice makes perfect.
Microsoft Dynamics 365 MB-230 We provide tracking services to all customers.
Microsoft Dynamics 365 MB-230 Certification Torrent - Microsoft Dynamics 365 Customer Service Functional Consultant You are supposed to learn to make a rational plan of life. If you want to through Microsoft Dumps MB-230 Cost certification exam, add the Goldmile-Infobiz Microsoft Dumps MB-230 Cost exam training to Shopping Cart quickly! The community has a lot of talent, people constantly improve their own knowledge to reach a higher level.
If you are still hesitate to choose our Goldmile-Infobiz, you can try to free download part of Microsoft MB-230 Certification Torrent exam certification exam questions and answers provided in our Goldmile-Infobiz. So that you can know the high reliability of our Goldmile-Infobiz. Our Goldmile-Infobiz will be your best selection and guarantee to pass Microsoft MB-230 Certification Torrent exam certification.
Microsoft MB-230 Certification Torrent - It is the dumps that you can't help praising it.
In the era of rapid development in the IT industry, we have to look at those IT people with new eyes. They use their high-end technology to create many convenient place for us. And save a lot of manpower and material resources for the state and enterprises. And even reached unimaginable effect. Of course, their income must be very high. Do you want to be the kind of person? Do you envy them? Or you are also IT person, but you do not get this kind of success. Do not worry, Goldmile-Infobiz's Microsoft MB-230 Certification Torrent exam material can help you to get what you want. To select Goldmile-Infobiz is equivalent to choose a success.
Are you still searching proper MB-230 Certification Torrent exam study materials, or are you annoying of collecting these study materials? As the professional IT exam dumps provider, Goldmile-Infobiz has offered the complete MB-230 Certification Torrent exam materials for you. So you can save your time to have a full preparation of MB-230 Certification Torrent exam.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
The Goldmile-Infobiz's Microsoft Pegasystems PEGACPDC25V1 exam training materials is so successful training materials. We will not only spare no efforts to design Fortinet NSE7_SSE_AD-25 exam materials, but also try our best to be better in all after-sale service. Databricks Associate-Developer-Apache-Spark-3.5 - Goldmile-Infobiz can provide professional and high quality products. In order to let you be rest assured to purchase our products, we offer a variety of versions of the samples of Linux Foundation CGOA study materials for your trial. SAP C-BCBTM-2502 - You can also request we provide you with the latest dumps at any time.
Updated: May 28, 2022