Then you just need to click the buttons after writing your email address and your questions about the MB-230 Cram Materials exam questions. Our back operation system will soon receive your email; then you will get a quick feedback on the MB-230 Cram Materials practice braindumps from our online workers. We have designed a chat window below the web page. And we will let you down. Due to continuous efforts of our experts, we have exactly targeted the content of the MB-230 Cram Materials exam. Our MB-230 Cram Materials study materials selected the most professional team to ensure that the quality of the MB-230 Cram Materials learning guide is absolutely leading in the industry, and it has a perfect service system.
Microsoft Dynamics 365 MB-230 You know, the time is very tight now.
But we can help all of these candidates on MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Cram Materials study questions. For your convenience, we especially provide several demos for future reference and we promise not to charge you of any fee for those downloading. Therefore, we welcome you to download to try our Latest Test MB-230 Dumps.Zip exam for a small part.
So let our MB-230 Cram Materials practice guide to be your learning partner in the course of preparing for the exam, it will be a wise choice for you to choose our MB-230 Cram Materials study dumps. First and foremost, our company has prepared MB-230 Cram Materials free demo in this website for our customers. Second, it is convenient for you to read and make notes with our versions of MB-230 Cram Materials exam materials.
Microsoft MB-230 Cram Materials - After all, no one can steal your knowledge.
All the IT professionals are familiar with the Microsoft MB-230 Cram Materials exam. And all of you dream of owning the most demanding certification. So that you can get the career you want, and can achieve your dreams. With Goldmile-Infobiz's Microsoft MB-230 Cram Materials exam training materials, you can get what you want.
We believe that the trial version will help you a lot. If you are not certain whether the MB-230 Cram Materials prep guide from our company is suitable for you or not, so you are hesitate to buy and use our study materials.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
HP HPE7-A12 - So that you can get the latest exam information in time. SAP C-S4CPR-2508 - If you have the Microsoft certification, it will be very easy for you to get a promotion. ISTQB ISTQB-CTFL - After you use it, you will find that everything we have said is true. After you use our products, our Network Appliance NS0-076 study materials will provide you with a real test environment before the Network Appliance NS0-076 exam. VMware 2V0-13.25 - Missing the chance, I am sure you must regret it.
Updated: May 28, 2022