Close to 100% passing rate is the best gift that our customers give us. We also hope our MB-230 Dumps Pdf exam materials can help more ambitious people pass MB-230 Dumps Pdf exam. Our professional team checks the update of every exam materials every day, so please rest assured that the MB-230 Dumps Pdf exam software you are using must contain the latest and most information. Many people would like to fall back on the most authoritative company no matter when they have any question about preparing for MB-230 Dumps Pdf exam. Our company is definitely one of the most authoritative companies in the international market for MB-230 Dumps Pdf exam. The comprehensive contents of MB-230 Dumps Pdf practice torrent can satisfied your needs and help you solve the problem in the actual test easily.
Microsoft Dynamics 365 MB-230 Now, everything is different.
We are providing latest MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Dumps Pdf PDF question answers to help you prepare exam while working in the office to save your time. You will harvest meaningful knowledge as well as the shining Valid MB-230 Exam Questions Pdf certification that so many candidates are dreaming to get. Time and tides wait for no man.
Our MB-230 Dumps Pdf study materials are excellent examination review products composed by senior industry experts that focuses on researching the mock examination products which simulate the real MB-230 Dumps Pdf test environment. Experts fully considered the differences in learning methods and examination models between different majors and eventually formed a complete review system. It will help you to pass MB-230 Dumps Pdf exam successfully after a series of exercises, correction of errors, and self-improvement.
Microsoft MB-230 Dumps Pdf - .
The MB-230 Dumps Pdf practice questions that are best for you will definitely make you feel more effective in less time. The cost of MB-230 Dumps Pdf studying materials is really very high. Selecting our study materials is definitely your right decision. Of course, you can also make a decision after using the trial version. With our MB-230 Dumps Pdf real exam, we look forward to your joining. And our MB-230 Dumps Pdf exam braindumps will never let you down.
You never know what you can get till you try. It is universally acknowledged that mock examination is of great significance for those who are preparing for the exam since candidates can find deficiencies of their knowledge as well as their shortcomings in the practice test, so that they can enrich their knowledge before the real MB-230 Dumps Pdf exam.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
Second, in terms of quality, we guarantee the authority of Linux Foundation PCA study materials in many ways. Microsoft AZ-400-KR - Are you still worried about the exam? Don’t worry! And our Microsoft AZ-700-KR real study braindumps can help you get better and better reviews. So many our customers have benefited form our CertNexus AIP-210 preparation quiz, so will you! CheckPoint 156-315.82 - You must also realize that you really need to improve your strength.
Updated: May 28, 2022