Because our MB-230 Exam Assessment actual exam help exam cannonades pass the exam with rate up to 98 to 100 percent. It encourages us to focus more on the quality and usefulness of our MB-230 Exam Assessment exam questions in the future. And at the same time, we offer free demos before you really choose our three versions of MB-230 Exam Assessment practice guide. You only need about 20 hours training to pass the exam successfully. Microsoft certification MB-230 Exam Assessment exam is a test of IT professional knowledge. With passing rate up to 98 to 100 percent, the quality and accuracy of our MB-230 Exam Assessment training materials are unquestionable.
Microsoft Dynamics 365 MB-230 No one is willing to buy a defective product.
Microsoft Dynamics 365 MB-230 Exam Assessment - Microsoft Dynamics 365 Customer Service Functional Consultant If you don't believe what I say, you can know the information by asking around. Before you choose to end your practices of the Exam MB-230 Cost study materials, the screen will display the questions you have done, which help you check again to ensure all questions of Exam MB-230 Cost practice prep are well finished. The report includes your scores of the Exam MB-230 Cost learning guide.
You can experience it in advance. In this, you can check its quality for yourself. Goldmile-Infobiz Microsoft MB-230 Exam Assessment practice test dumps are doubtless the best reference materials compared with other MB-230 Exam Assessment exam related materials.
Microsoft MB-230 Exam Assessment - Never feel sorry to invest yourself.
Where there is a will, there is a way. As long as you never give up yourself, you are bound to become successful. We hope that our MB-230 Exam Assessment exam materials can light your life. People always make excuses for their laziness. It is time to refresh again. You will witness your positive changes after completing learning our MB-230 Exam Assessment study guide. Not only that you can learn more useful and latest professional knowledge, but also you can get the MB-230 Exam Assessment certification to have a better career.
With the help of our hardworking experts, our MB-230 Exam Assessment exam braindumps have been on the front-front of this industry and help exam candidates around the world win in valuable time. With years of experience dealing with exam, they have thorough grasp of knowledge which appears clearly in our MB-230 Exam Assessment actual exam.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
EMC D-SF-A-01 - Our timer is placed on the upper right of the page. There is a large range of CompTIA 220-1101 certifications that can help you improve your professional worth and make your dreams come true. Passing Microsoft certification CheckPoint 156-315.81 exam is not simple. If you use the quiz prep, you can use our latest Microsoft AZ-700-KR exam torrent in anywhere and anytime. Workday Workday-Pro-HCM-Reporting - Once you decide to select Goldmile-Infobiz, Goldmile-Infobiz will make every effort to help you pass the exam.
Updated: May 28, 2022