Now, our MB-230 Exam Content exam questions just need you to spend some time on accepting our guidance, then you will become popular talents in the job market. As a matter of fact, you only to spend about 20 to 30 hours on studying our MB-230 Exam Content practice engine and you will get your certification easily. Our MB-230 Exam Content training guide can help you lead a better life. Goldmile-Infobiz's practice questions and answers about the Microsoft certification MB-230 Exam Content exam is developed by our expert team's wealth of knowledge and experience, and can fully meet the demand of Microsoft certification MB-230 Exam Content exam's candidates. From related websites or books, you might also see some of the training materials, but Goldmile-Infobiz's information about Microsoft certification MB-230 Exam Content exam is the most comprehensive, and can give you the best protection. We have specific workers to be responsible for answering customers’ consultation about the MB-230 Exam Content learning materials.
Microsoft Dynamics 365 MB-230 I wish you good luck.
Microsoft Dynamics 365 MB-230 Exam Content - Microsoft Dynamics 365 Customer Service Functional Consultant Also, there will have no extra restrictions to your learning because different versions have different merits. If you fail the exam, we will give a full refund to you. We all know that in the fiercely competitive IT industry, having some IT authentication certificates is very necessary.
There are a lot of advantages about the online version of the MB-230 Exam Content exam questions from our company. For instance, the online version can support any electronic equipment and it is not limited to all electronic equipment. More importantly, the online version of MB-230 Exam Content study practice dump from our company can run in an off-line state, it means that if you choose the online version, you can use the MB-230 Exam Content exam questions when you are in an off-line state.
Microsoft MB-230 Exam Content - We also offer a year of free updates.
Our company has dedicated ourselves to develop the MB-230 Exam Content latest practice dumps for all candidates to pass the exam easier, also has made great achievement after more than ten years' development. As the certification has been of great value, a right MB-230 Exam Content exam guide can be your strong forward momentum to help you pass the exam like a hot knife through butter. On the contrary, it might be time-consuming and tired to prepare for the MB-230 Exam Content exam without a specialist study material. So it's would be the best decision to choose our MB-230 Exam Content study tool as your learning partner. Our MB-230 Exam Content study tool also gives numerous candidates a better perspective on the real exam. Having been specializing in the research of MB-230 Exam Content latest practice dumps, we now process a numerous of customers with our endless efforts, and we believe that our MB-230 Exam Content exam guide will percolate to your satisfaction.
We can guarantee that you can pass the Microsoft MB-230 Exam Content exam the first time. If you buy the goods of Goldmile-Infobiz, then you always be able to get newer and more accurate test information.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Salesforce Agentforce-Specialist - And if you buy the value pack, you have all of the three versions, the price is quite preferential and you can enjoy all of the study experiences. ACFE CFE-Financial-Transactions-and-Fraud-Schemes - How do you want to prove your ability? More and more people prove themselves by taking IT certification exam. That is the reason why we make it without many sales tactics to promote our Google Professional-Data-Engineer exam braindumps. If you feel it is difficult to prepare for Microsoft Oracle 1z0-1057-25 and need spend a lot of time on it, you had better use Goldmile-Infobiz test dumps which will help you save lots of time. Being anxious for the exam ahead of you? Have a look of our ISA ISA-IEC-62443 training engine please.
Updated: May 28, 2022