The benefits of MB-230 Exam Cost study guide for you are far from being measured by money. MB-230 Exam Cost guide torrent has a first-rate team of experts, advanced learning concepts and a complete learning model. You give us a trust and we reward you for a better future. All your worries can be wiped out because our MB-230 Exam Cost learning quiz is designed for you. We hope that that you can try our free trials before making decisions. While our MB-230 Exam Cost training guide is beneficiary even you lose your chance of winning this time.
Microsoft Dynamics 365 MB-230 It can maximize the efficiency of your work.
Our company has employed a lot of excellent experts and professors in the field in the past years, in order to design the best and most suitable MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Exam Cost study materials for all customers. You only need to download the Goldmile-Infobiz Microsoft Latest MB-230 Braindumps exam training materials, namely questions and answers, the exam will become very easy. Goldmile-Infobiz guarantee that you will be able to pass the exam.
You can apply for many types of MB-230 Exam Cost exam simulation at the same time. Once our system receives your application, it will soon send you what you need. Please ensure you have submitted the right email address.
Microsoft MB-230 Exam Cost - It can help you to pass the exam successfully.
Do you have tried the MB-230 Exam Cost online test engine? Here we will recommend the MB-230 Exam Cost online test engine offered by Goldmile-Infobiz for all of you. Firstly, MB-230 Exam Cost online training can simulate the actual test environment and bring you to the mirror scene, which let you have a good knowledge of the actual test situation. Secondly, the MB-230 Exam Cost online practice allows self-assessment, which can bring you some different experience during the preparation. You can adjust your MB-230 Exam Cost study plan according to the test result after each practice test.
You have seen Goldmile-Infobiz's Microsoft MB-230 Exam Cost exam training materials, it is time to make a choice. You can choose other products, but you have to know that Goldmile-Infobiz can bring you infinite interests.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Goldmile-Infobiz release high passing-rate Microsoft AZ-400 exam simulations to help you obtain certification in a short time. APICS CSCP - Goldmile-Infobiz is a professional website that providing IT certification training materials. CompTIA 220-1101 - Life needs new challenge. SAP C-S4CS-2508 - Because it will make you pass the exam easily, since then rise higher and higher on your career path. Beyond knowing the answer, and actually understanding the Amazon AWS-Developer test questions puts you one step ahead of the test.
Updated: May 28, 2022