With our MB-230 Exam Fee learning questions, you can enjoy a lot of advantages over the other exam providers’. The most attraction aspect is that our high pass rate of our MB-230 Exam Fee study materials as 98% to 100%. I believe every candidate wants to buy MB-230 Exam Fee learning bbraindumps that with a high pass rate, because the data show at least two parts of the MB-230 Exam Fee exam guide, the quality and the validity which are the pass guarantee to our candidates. There are many advantages of our MB-230 Exam Fee question torrent that we are happy to introduce you and you can pass the exam for sure. According to different kinds of questionnaires based on study condition among different age groups, we have drawn a conclusion that the majority learners have the same problems to a large extend, that is low-efficiency, low-productivity, and lack of plan and periodicity. Time and tide wait for no man, if you want to save time, please try to use our MB-230 Exam Fee preparation exam, it will cherish every minute of you and it will help you to create your life value.
Microsoft Dynamics 365 MB-230 You will become friends with better people.
Microsoft Dynamics 365 MB-230 Exam Fee - Microsoft Dynamics 365 Customer Service Functional Consultant We believe that the suitable version will help you improve your learning efficiency. We will adopt and consider it into the renovation of the MB-230 Intereactive Testing Engine exam guide. Anyway, after your payment, you can enjoy the one-year free update service with our guarantee.
After careful preparation, I believe you will be able to pass the exam. Our {CertName} exam question is widely known throughout the education market. Almost all the candidates who are ready for the qualifying examination know our products.
Microsoft MB-230 Exam Fee - Goldmile-Infobiz have a huge senior IT expert team.
Goldmile-Infobiz have the latest Microsoft certification MB-230 Exam Fee exam training materials. The industrious Goldmile-Infobiz's IT experts through their own expertise and experience continuously produce the latest Microsoft MB-230 Exam Fee training materials to facilitate IT professionals to pass the Microsoft certification MB-230 Exam Fee exam. The certification of Microsoft MB-230 Exam Fee more and more valuable in the IT area and a lot people use the products of Goldmile-Infobiz to pass Microsoft certification MB-230 Exam Fee exam. Through so many feedbacks of these products, our Goldmile-Infobiz products prove to be trusted.
Do not hesitate! Please select Goldmile-Infobiz, it will be the best guarantee for you to pass MB-230 Exam Fee certification exam.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
Amazon AWS-Certified-Developer-Associate - If you fail to pass the exam, Goldmile-Infobiz will full refund to you. Whole Goldmile-Infobiz's pertinence exercises about Microsoft certification WGU Information-Technology-Management exam is very popular. In order to pass Microsoft certification Huawei H13-624_V5.5 exam some people spend a lot of valuable time and effort to prepare, but did not succeed. If you buy Goldmile-Infobiz's Microsoft certification CompTIA N10-009 exam practice questions and answers, you can not only pass Microsoft certification CompTIA N10-009 exam, but also enjoy a year of free update service. If you choose Goldmile-Infobiz to provide you with the pertinence training, you can easily pass the Microsoft certification Microsoft AZ-700 exam.
Updated: May 28, 2022