Unlike those untenable practice materials in the market, our MB-230 Exam Forum practice materials are highly utilitarian for their accuracy of the real exam because all content are compiled by proficient experts who engaged in this area more than ten years. It is our unswerving will to help you pass the exam by MB-230 Exam Forum study tool smoothly. Most people define MB-230 Exam Forum study tool as regular books and imagine that the more you buy, the higher your grade may be. So you need to be brave enough to have a try. We can guarantee that you will love learning our MB-230 Exam Forum preparation engine as long as you have a try on it. By unremitting effort and studious research of the MB-230 Exam Forum actual exam, our professionals devised our high quality and high MB-230 Exam Forum effective practice materials which win consensus acceptance around the world.
Microsoft Dynamics 365 MB-230 The pass rate is the test of a material.
Microsoft Dynamics 365 MB-230 Exam Forum - Microsoft Dynamics 365 Customer Service Functional Consultant At last, you will not regret your choice. Hope you can give our New MB-230 Braindumps Pdf exam questions full trust, we will not disappoint you. And with our New MB-230 Braindumps Pdf study materials, you are bound to pass the exam.
Goldmile-Infobiz's providing training material is very close to the content of the formal examination. Through our short-term special training You can quickly grasp IT professional knowledge, and then have a good preparation for your exam. We promise that we will do our best to help you pass the Microsoft certification MB-230 Exam Forum exam.
Microsoft MB-230 Exam Forum - If you don't pass, we won't earn you any money.
If you are interested in Goldmile-Infobiz's training program about Microsoft certification MB-230 Exam Forum exam, you can first on Goldmile-Infobiz to free download part of the exercises and answers about Microsoft certification MB-230 Exam Forum exam as a free try. We will provide one year free update service for those customers who choose Goldmile-Infobiz's products.
Because the MB-230 Exam Forum study materials from our company are very useful for you to pass the exam and get the certification. We have to admit that the exam of gaining the MB-230 Exam Forum certification is not easy for a lot of people, especial these people who have no enough time.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
CompTIA CV0-004 - As most of our exam questions are updated monthly, you will get the best resources with market-fresh quality and reliability assurance. Amazon SOA-C03 - We are now engaged in the pursuit of Craftsman spirit in all walks of life. Goldmile-Infobiz has gained the reputation of the many certification industry, because we have a lot of high-quality Microsoft Adobe AD0-E136 Exam Adobe AD0-E136 study guide, Adobe AD0-E136 exam, Adobe AD0-E136 exam answer. So our Fortinet NSE5_SSE_AD-7.6 exam questions will truly teach you a lot of useful knowledge, which can compensate for your shortcomings. Salesforce Salesforce-MuleSoft-Developer-I - But it is not easy to pass the exam.
Updated: May 28, 2022