With rapid development of IT industry, more and more requirements have been taken on those who are working in IT industry. So if you don't want to be eliminated in the competition, to pass MB-230 Exam Quiz exam is a necessary for you. If you worry that you will not get the satisfied results after you have taken too much time and energy to prepare the MB-230 Exam Quiz exam. Each version has the suitable place and device for customers to learn anytime, anywhere. In order to give you a basic understanding of our various versions on our MB-230 Exam Quiz exam questions, each version offers a free trial. Our Microsoft MB-230 Exam Quiz practice training material will help you to enhance your specialized knowledge and pass your actual test with ease.
MB-230 Exam Quiz had a deeper impact on our work.
You will successfully pass your actual test with the help of our high quality and high hit-rate MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Exam Quiz study torrent. More and more people look forward to getting the MB-230 Latest Test Review certification by taking an exam. However, the exam is very difficult for a lot of people.
If you are determined to clear MB-230 Exam Quiz exam and obtain a certification you shouldn't give up because of one failure. If you are willing, our Microsoft MB-230 Exam Quiz valid exam simulations file can help you clear exam and regain confidence. Every year there are thousands of candidates choosing our products and obtain certifications so that our MB-230 Exam Quiz valid exam simulations file is famous for its high passing-rate in this field.
Microsoft MB-230 Exam Quiz - So you can take a best preparation for the exam.
With the help of the MB-230 Exam Quiz practice exam questions and preparation material offered by Goldmile-Infobiz, you can pass any MB-230 Exam Quiz certifications exam in the first attempt. You don’t have to face any trouble, and you can simply choose to do a selective MB-230 Exam Quiz brain dumps to pass the exam. We offer guaranteed success with MB-230 Exam Quiz dumps questions on the first attempt, and you will be able to pass the MB-230 Exam Quiz exam in short time. You can always consult our MB-230 Exam Quiz certified professional support if you are facing any problems.
Goldmile-Infobiz's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
CFA Institute Sustainable-Investing - Want to know what they said about us, visit our testimonial section and read first-hand experiences from verified users. PRINCE2 PRINCE2Foundation - These training products to help you pass the exam, we guarantee to refund the full purchase cost. Even if you fail the IBM C1000-204 exams, the customer will be reimbursed for any loss or damage after buying our IBM C1000-204 training materials. Some of the test data on the site is free, but more importantly is that it provides a realistic simulation exercises that can help you to pass the Microsoft Huawei H13-624_V5.5 exam. SAP C-BCBAI-2509 - We can sure that it is very significant for you to be aware of the different text types and how best to approach them by demo.
Updated: May 28, 2022