The MB-230 Exam Simulations questions on our Goldmile-Infobiz are one of the most trustworthy questions and provide valuable information for all candidates who need to pass the MB-230 Exam Simulations exam. The MB-230 Exam Simulations certification exam is essential for future development, and the right to a successful MB-230 Exam Simulations exam will be in your own hands. As long as you pass the exam, you will take a step closer to your goal. About the MB-230 Exam Simulations exam certification, reliability can not be ignored. MB-230 Exam Simulations exam training materials of Goldmile-Infobiz are specially designed. We can make sure that it will be very easy for you to pass your exam and get the related certification in the shortest time that beyond your imagination.
Microsoft Dynamics 365 MB-230 Goldmile-Infobiz allows you to have a bright future.
Microsoft Dynamics 365 MB-230 Exam Simulations - Microsoft Dynamics 365 Customer Service Functional Consultant If this is what you want, why are you still hesitating? To pass the Microsoft MB-230 Valid Test Test exam is a dream who are engaged in IT industry. If you want to change the dream into reality, you only need to choose the professional training.
Normally, you will come across almost all of the MB-230 Exam Simulations real questions on your usual practice. Maybe you are doubtful about our MB-230 Exam Simulations guide dumps. We have statistics to tell you the truth.
Microsoft MB-230 Exam Simulations - Time is nothing; timing is everything.
You may urgently need to attend MB-230 Exam Simulations certificate exam and get the certificate to prove you are qualified for the job in some area. But what certificate is valuable and useful and can help you a lot? Passing the MB-230 Exam Simulations test certification can help you prove that you are competent in some area and if you buy our MB-230 Exam Simulations study materials you will pass the test almost without any problems for we are the trustful verdor of the MB-230 Exam Simulations practice guide for years.
The pass rate of our products increased last year because of its reliability. Our website provides the most up-to-date and accurate MB-230 Exam Simulations dumps torrent which are the best for passing certification test.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
We provide the Microsoft GH-100 study materials which are easy to be mastered, professional expert team and first-rate service to make you get an easy and efficient learning and preparation for the Microsoft GH-100 test. Our IT professionals written the latest Salesforce Sales-101 test questions based on the requirement of the certification center, as well as the study materials and test content. These people who used our products have thought highly of our Cisco 350-501 study materials. Looking for latest Salesforce MC-101 exam questions? You can pass the certification exam easily with our Salesforce MC-101 practice exam. Cisco 300-715 - As an old saying goes: Practice makes perfect.
Updated: May 28, 2022