The price of our MB-230 Latest Questions exam materials is quite favourable no matter on which version. As you may find that we have three versions of the MB-230 Latest Questions study braindumps: PDF, Software and APP online. And if you buy the value pack, you have all of the three versions, the price is quite preferential and you can enjoy all of the study experiences. So, the competition is in fierce in IT industry. With working in IT industry and having IT dream, you don't expect to be caught up by other people which need you to improve your IT skills to prove your ability. And our MB-230 Latest Questions training prep is regarded as the most pppular exam tool in the market and you can free download the demos to check the charming.
Microsoft Dynamics 365 MB-230 The customer is God.
Try the Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Latest Questions free demo and assess the validity of our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Latest Questions practice torrent. At present, thousands of candidates have successfully passed the MB-230 Latest Exam Camp exam with less time input. In fact, there is no point in wasting much time on invalid input.
The high pass rate and high hit rate of Microsoft pdf vce can ensure you 100% pass in the first attempt. What’s more, if you fail the MB-230 Latest Questions test unfortunately, we will give you full refund without any hesitation. It is the best choice to accelerate your career by getting qualified by MB-230 Latest Questions certification.
Microsoft MB-230 Latest Questions - People’s tastes also vary a lot.
Your selection on the riht tool to help your pass the MB-230 Latest Questions exam and get the according certification matters a lot for the right MB-230 Latest Questions exam braindumps will spread you a lot of time and efforts. Our MB-230 Latest Questions study guide is the most reliable and popular exam product in the marcket for we only sell the latest MB-230 Latest Questions practice engine to our clients and you can have a free trial before your purchase.
Professional research data is our online service and it contains simulation training examination and practice questions and answers about Microsoft certification MB-230 Latest Questions exam. Goldmile-Infobiz's after-sales service is not only to provide the latest exam practice questions and answers and dynamic news about Microsoft MB-230 Latest Questions certification, but also constantly updated exam practice questions and answers and binding.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Microsoft MB-280 - All of them have passed the exam and got the certificate. Goldmile-Infobiz is a website that provide the counseling courses for IT professionals to participate in Microsoft certification Adobe AD0-E124 exam and help them get the Microsoft Adobe AD0-E124 certification. As a consequence you are able to keep pace with the changeable world and remain your advantages with our Amazon SOA-C02-KR training braindumps. SAP C-ARSUM-2508 - If you choose Goldmile-Infobiz's testing practice questions and answers, we will provide you with a year of free online update service. Microsoft AI-102 - You can customize the practice environment to suit your learning objectives.
Updated: May 28, 2022