We are committed to using Goldmile-Infobiz Microsoft MB-230 Pass Guide exam training materials, we can ensure that you pass the exam on your first attempt. If you are ready to take the exam, and then use our Goldmile-Infobiz Microsoft MB-230 Pass Guide exam training materials, we guarantee that you can pass it. If you do not pass the exam, we can give you a refund of the full cost of the materials purchased, or free to send you another product of same value. Do not be edgy about the exam anymore, because those are latest MB-230 Pass Guide exam torrent with efficiency and accuracy. You will not need to struggle with the exam. The answer of this question is to use Goldmile-Infobiz's Microsoft MB-230 Pass Guide exam training materials, and with it you can pass your exams.
Microsoft Dynamics 365 MB-230 Goldmile-Infobiz exists for your success.
If you buy our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Pass Guide preparation questions, you can use our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Pass Guide practice engine for study in anytime and anywhere. Stop hesitating. If you want to experience our exam dumps, hurry to click Goldmile-Infobiz to try our pdf real questions and answers.
Elaborately designed and developed MB-230 Pass Guide test guide as well as good learning support services are the key to assisting our customers to realize their dreams. Our MB-230 Pass Guide study braindumps have a variety of self-learning and self-assessment functions to detect learners’ study outcomes, and the statistical reporting function of our MB-230 Pass Guide test guide is designed for students to figure out their weaknesses and tackle the causes, thus seeking out specific methods dealing with them. Most of them give us feedback that they have learned a lot from our MB-230 Pass Guide exam guide and think it has a lifelong benefit.
Microsoft MB-230 Pass Guide - This is a fair principle.
If you want to become a future professional person in this industry, getting qualified by Microsoft certification is necessary. Now, pass your MB-230 Pass Guide actual exam in your first time by the help of Goldmile-Infobiz study material. Our MB-230 Pass Guide pdf torrent contains the best relevant questions and verified answers which exactly matches with the MB-230 Pass Guide actual exam and surely helps you to pass the exam. Besides, one year free update of MB-230 Pass Guide practice torrent is available after purchase.
Our MB-230 Pass Guide test guides have a higher standard of practice and are rich in content. If you are anxious about how to get MB-230 Pass Guide certification, considering purchasing our MB-230 Pass Guide study tool is a wise choice and you will not feel regretted.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
You can master the questions and answers of Microsoft Microsoft MB-800 exam preparation, even adjust your exam mood actively. It is strongly proved that we are professonal in this career and our Pegasystems PEGACPDS25V1 exam braindumps are very popular. Our website is the first choice among IT workers, especially the ones who are going to take CIPS L5M5 certification exam in their first try. Before you buy our product, you can download and try out it freely so you can have a good understanding of our Cloud Security Alliance CCSK quiz prep. Many candidates are used to printing out and then writing & reading of Huawei H13-324_V2.0 reliable exam guide on paper.
Updated: May 28, 2022