MB-230 Pass Leader exam is a very important Microsoft's certification exam. But if you want to get a Microsoft certification, you must pass the exam. Now there are many IT professionals in the world and the competition of IT industry is very fierce. The key point is that you are serious on our MB-230 Pass Leader exam questions and not just kidding. Our MB-230 Pass Leader practice engine can offer you the most professional guidance, which is helpful for your gaining the certificate. Don't need a lot of time and money, only 30 hours of special training, and you can easily pass your first time to attend Microsoft certification MB-230 Pass Leader exam.
MB-230 Pass Leader actual test guide is your best choice.
Microsoft Dynamics 365 MB-230 Pass Leader - Microsoft Dynamics 365 Customer Service Functional Consultant If you are a person who desire to move ahead in the career with informed choice, then the Microsoft training material is quite beneficial for you. MB-230 Pdf Pass Leader training materials will definitely live up to your expectations. Not only our MB-230 Pdf Pass Leader study materials contain the latest exam questions and answers, but also the pass rate is high as 98% to 100%.
Our website is here to lead you toward the way of success in MB-230 Pass Leader certification exams and saves you from the unnecessary preparation materials. The latest MB-230 Pass Leader dumps torrent are developed to facilitate our candidates and to improve their ability and expertise for the challenge of the actual test. We aimed to help our candidates get success in the MB-230 Pass Leader practice test with less time and leas effort.
Microsoft MB-230 Pass Leader - So their perfection is unquestionable.
Our MB-230 Pass Leader practice engine with passing rate up to 98 percent can build a surely system to elude any kind of loss of you and help you harvest success effortlessly. We are in dire to help you conquer any questions about MB-230 Pass Leader training materials emerging during your review. If you want to be accepted as an indispensable member in your working condition, and obliterate opponents from a great distance, start by using our MB-230 Pass Leader exam prep to pass the MB-230 Pass Leader exam now.
You will never come across system crashes. The system we design has strong compatibility.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
Just visualize the feeling of achieving success by using our Medical Professional CHFM exam guide,so you can easily understand the importance of choosing a high quality and accuracy Medical Professional CHFM training engine. Amazon AWS-Certified-Developer-Associate - Please check it carefully. Unlike some products priced heavily and too heavy to undertake, our Oracle 1z0-1057-25 practice materials are reasonable in price. Microsoft SC-401 - These professional knowledge will become a springboard for your career, help you get the favor of your boss, and make your career reach it is peak. We can make sure the short time on Cisco 300-535 training engine is enough for you to achieve the most outstanding result.
Updated: May 28, 2022