It is no longer an accident for you to pass MB-230 Passing Score exam after you have use our MB-230 Passing Score exam software. You will have thorough training and exercises from our huge question dumps, and master every question from the detailed answer analysis. The exam software with such guarantees will clear your worries about MB-230 Passing Score exam. But our MB-230 Passing Score real exam is high efficient which can pass the MB-230 Passing Score exam during a week. To prevent you from promiscuous state, we arranged our MB-230 Passing Score learning materials with clear parts of knowledge. We are not satisfied with that we have helped more candidates pass MB-230 Passing Score exam, because we know that the IT industry competition is intense, we must constantly improve our dumps so that we cannot be eliminated.
Microsoft Dynamics 365 MB-230 And we have become a popular brand in this field.
As a market leader, our company is able to attract quality staffs on our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Passing Score exam materials , it actively seeks out those who are energetic, persistent, and professional to various MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Passing Score certificate and good communicator. For many people, it’s no panic passing the MB-230 Test Free exam in a short time. Luckily enough，as a professional company in the field of MB-230 Test Free practice questions ,our products will revolutionize the issue.
A good reputation is the driving force for our continued development. Our company has absolute credit, so you can rest assured to buy our MB-230 Passing Score test guides. When you buy things online, you must ensure the security of online purchasing, otherwise your rights will be harmed.
Microsoft MB-230 Passing Score - You can spend more time doing other things.
Maybe you want to keep our MB-230 Passing Score exam guide available on your phone. Don't worry, as long as you have a browser on your device, our App version of our MB-230 Passing Score study materials will perfectly meet your need. That is to say that we can apply our App version on all kinds of eletronic devices, such as IPAD, computer and so on. And this version of our MB-230 Passing Score practice engine can support a lot of systems, such as Windows, Mac,Android and so on.
So we solemnly promise the users, our products make every effort to provide our users with the latest learning materials. As long as the users choose to purchase our MB-230 Passing Score exam dumps, there is no doubt that he will enjoy the advantages of the most powerful update.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
A lot of things can’t be tried before buying or the product trail will charge a certain fee, but our Huawei H13-922_V2.0 exam questions are very different, you can try it free before you buy it. By visit our website, the user can obtain an experimental demonstration, free after the user experience can choose the most appropriate and most favorite IAPP CIPP-E exam questions download. You can use your smart phones, laptops, the tablet computers or other equipment to download and learn our Salesforce MC-101 learning dump. Broadcom 250-589 - According to the above introduction, you must have your own judgment. So they hope that they can be devoting all of their time to preparing for the ASQ CMQ-OE exam, but it is very obvious that a lot of people have not enough time to prepare for the important exam.
Updated: May 28, 2022