Preparing for the MB-230 Popular Exams real exam is easier if you can select the right test questions and be sure of the answers. The MB-230 Popular Exams test answers are tested and approved by our certified experts and you can check the accuracy of our questions from our free demo. Expert for one-year free updating of MB-230 Popular Exams dumps pdf, we promise you full refund if you failed exam with our dumps. We provide high quality and easy to understand MB-230 Popular Exams dumps with verified Microsoft MB-230 Popular Exams for all the professionals who are looking to pass the Microsoft MB-230 Popular Exams exam in the first attempt. The MB-230 Popular Exams training material package includes latest MB-230 Popular Exams questions and practice test software that will help you to pass the MB-230 Popular Exams exam. Online test engine enjoys great reputation among IT workers because it brings you to the atmosphere of MB-230 Popular Exams real exam and remarks your mistakes.
MB-230 Popular Exams exam preparation is a hard subject.
A little attention to prepare MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Popular Exams practice test will improve your skills to clear exam with high passing score. For example, you will learn how to remember the exam focus as much as possible in unit time and draw inferences about other cases from one instance. Under the instruction of our Reliable Exam MB-230 Questions And Answers exam torrent, you can finish the preparing period in a very short time and even pass the exam successful, thus helping you save lot of time and energy and be more productive with our Microsoft Dynamics 365 Customer Service Functional Consultant prep torrent.
Our MB-230 Popular Exams vce braindumps are the best preparation materials for the certification exam and the guarantee of clearing exam quickly with less effort. You can find latest MB-230 Popular Exams test answers and questions in our pass guide and the detailed explanations will help you understand the content easier. Our experts check the updating of MB-230 Popular Exams free demo to ensure the accuracy of our dumps and create the pass guide based on the latest information.
Microsoft MB-230 Popular Exams - They are reflection of our experts’ authority.
Do you want to pass MB-230 Popular Exams exam and get the related certification within the minimum time and effort? If you would like to give me a positive answer, you really should keep a close eye on our website since you can find the best MB-230 Popular Exams study material in here--our MB-230 Popular Exams training materials. We have helped millions of thousands of candidates to prepare for the MB-230 Popular Exams exam and all of them have got a fruitful outcome, we believe you will be the next winner as long as you join in us!
We take so much pride in the high pass rate of our MB-230 Popular Exams study questions because according to the statistics from the feedbacks of all of our customers, under the guidance of our MB-230 Popular Exams exam materials the pass rate has reached as high as 98% to 100%, which marks the highest pass rate in the field. So if you really want to pass the MB-230 Popular Exams exam as well as getting the certification with no danger of anything going wrong, just feel rest assured to buy our MB-230 Popular Exams learning guide.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
With VMware 2V0-13.25 training prep, you only need to spend 20 to 30 hours of practice before you take the VMware 2V0-13.25 exam. There are many merits of our product on many aspects and we can guarantee the quality of our ServiceNow CSA practice engine. CompTIA PK0-005 - Microsoft is among one of the strong certification provider, who provides massively rewarding pathways with a plenty of work opportunities to you and around the world. For instance, PC version of our ACAMS CAMS-KR training quiz is suitable for the computers with the Windows system. We have organized a group of professionals to revise PECB ISO-9001-Lead-Auditor preparation materials, according to the examination status and trend changes in the industry, tailor-made for the candidates.
Updated: May 28, 2022