But it doesn't matter. It's never too late to know it from now on. Our MB-230 Questions Answers study guide may not be as famous as other brands for the time being, but we can assure you that we won't lose out on quality. The user only needs to submit his E-mail address and apply for free trial online, and our system will soon send free demonstration research materials of MB-230 Questions Answers latest questions to download. If the user is still unsure which is best for him, consider applying for a free trial of several different types of test materials. To address this issue, our MB-230 Questions Answers actual exam offers three different versions for users to choose from.
Microsoft Dynamics 365 MB-230 If I just said, you may be not believe that.
MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Questions Answers test dumps can help you solve all the problems in your study. If you are an IT staff, do you want a promotion? Do you want to become a professional IT technical experts? Then please enroll in the Microsoft MB-230 New Dumps Files exam quickly. You know how important this certification to you.
Every day there are many different new things turning up. So a wise and diligent person should absorb more knowledge when they are still young. At present, our MB-230 Questions Answers study prep has gained wide popularity among different age groups.
Microsoft MB-230 Questions Answers - In every area, timing counts importantly.
Goldmile-Infobiz's Microsoft MB-230 Questions Answers exam training materials is the best training materials. If you are an IT staff, it will be your indispensable training materials. Do not take your future betting on tomorrow. Goldmile-Infobiz's Microsoft MB-230 Questions Answers exam training materials are absolutely trustworthy. We are dedicated to provide the materials to the world of the candidates who want to participate in IT exam. To get the Microsoft MB-230 Questions Answers exam certification is the goal of many IT people & Network professionals. The pass rate of Goldmile-Infobiz is incredibly high. We are committed to your success.
People who can contact with your name, e-mail, telephone number are all members of the internal corporate. The privacy information provided by you only can be used in online support services and providing professional staff remote assistance.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
At present, Microsoft NCARB Project-Planning-Design exam is very popular. The results of your ServiceNow CAD exam will be analyzed and a statistics will be presented to you. Amazon SOA-C02-KR - As long as you master these questions and answers, you will sail through the exam you want to attend. Before the clients buy our Oracle 1z1-809-KR guide prep they can have a free download and tryout. Do you want to take Microsoft Huawei H19-485_V1.0 exam that is very popular in recent?
Updated: May 28, 2022