At present we will provide all candidates who want to pass the MB-230 Questions Explanations exam with three different versions for your choice. Any of the three versions can work in an offline state, and the version makes it possible that the websites is available offline. If you use the quiz prep, you can use our latest MB-230 Questions Explanations exam torrent in anywhere and anytime. You can free download part of Goldmile-Infobiz's practice questions and answers about Microsoft certification MB-230 Questions Explanations exam online. Once you decide to select Goldmile-Infobiz, Goldmile-Infobiz will make every effort to help you pass the exam. With scientific review and arrangement from professional experts as your backup, and the most accurate and high quality content of our MB-230 Questions Explanations study materials, you will cope with it like a piece of cake.
Also, our MB-230 Questions Explanations exam guide will keep advancing.
Microsoft Dynamics 365 MB-230 Questions Explanations - Microsoft Dynamics 365 Customer Service Functional Consultant Why not have a try? In case there are any changes happened to the Reliable Test MB-230 Registration exam, the experts keep close eyes on trends of it and compile new updates constantly. It means we will provide the new updates of our Reliable Test MB-230 Registration preparation dumps freely for you later after your payment.
With our MB-230 Questions Explanations exam questions, you will easily get the favor of executives and successfully enter the gates of famous companies. You will have higher wages and a better development platform. What are you waiting for? Come and buy MB-230 Questions Explanations study guide now!
Microsoft MB-230 Questions Explanations - In the end, you will become an excellent talent.
Our MB-230 Questions Explanations exam questions are valuable and useful and if you buy our MB-230 Questions Explanations study materials will provide first-rate service to you to make you satisfied. We provide not only the free download and try out of the MB-230 Questions Explanations practice guide but also the immediate download after your purchase successfully. To see whether our MB-230 Questions Explanations training dumps are worthy to buy, you can have a try on our product right now.
On the one hand, you can elevate your working skills after finishing learning our MB-230 Questions Explanations study materials. On the other hand, you will have the chance to pass the exam and obtain the MB-230 Questions Explanationscertificate, which can aid your daily work and get promotion.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
The key strong-point of our Microsoft MS-700-KR test guide is that we impart more important knowledge with fewer questions and answers, with those easily understandable Microsoft MS-700-KR study braindumps, you will find more interests in them and experience an easy learning process. Microsoft GH-200 - You live so tired now. Many people worry about buying electronic products on Internet, like our Amazon DOP-C02 preparation quiz, we must emphasize that our Amazon DOP-C02 simulating materials are absolutely safe without viruses, if there is any doubt about this after the pre-sale, we provide remote online guidance installation of our Amazon DOP-C02 exam practice. SAP C-ARSUM-2508 - Then you can go to everywhere without carrying your computers. Our Salesforce Health-Cloud-Accredited-Professional test material can help you focus and learn effectively.
Updated: May 28, 2022