You will feel comfortable and pleasant to shop on such a good website. All the contents of our MB-230 Questions Pdf training dumps are organized logically. Each small part contains a specific module. You can browse our official websites to check our sales volumes. At the same time, many people pass the exam for the first time under the guidance of our MB-230 Questions Pdf practice exam. The 100% guarantee pass pass rate of MB-230 Questions Pdf training materials that guarantee you to pass your Exam and will not permit any type of failure.
Microsoft Dynamics 365 MB-230 How diligent they are!
With MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Questions Pdf practice materials, you don't need to spend a lot of time and effort on reviewing and preparing. Once it is time to submit your exercises, the system of the Valid MB-230 Braindumps preparation exam will automatically finish your operation. After a several time, you will get used to finish your test on time.
Thus most of the questions are repeated in exams and our experts after studying the previous exam have sorted out the most important questions and prepared dumps out of them. Hence MB-230 Questions Pdf dumps are a special feast for all the exam takers and sure to bring them not only MB-230 Questions Pdf exam success but also maximum score. Goldmile-Infobiz's braindumps provide you the gist of the entire syllabus in a specific set of questions and answers.
Microsoft MB-230 Questions Pdf - Our study tool can meet your needs.
Goldmile-Infobiz has put emphasis on providing our MB-230 Questions Pdf exam questions with high quality products with high passing rate. Many exam candidates are uninformed about the fact that our MB-230 Questions Pdf preparation materials can help them with higher chance of getting success than others. It is all about efficiency and accuracy. And what is more charming than our MB-230 Questions Pdf study guide with a passing rate as 98% to 100%? The answer is no. Our MB-230 Questions Pdf practice quiz is unique in the market.
Our reliable MB-230 Questions Pdf question dumps are developed by our experts who have rich experience in the fields. Constant updating of the MB-230 Questions Pdf prep guide keeps the high accuracy of exam questions thus will help you get use the MB-230 Questions Pdf exam quickly.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
All intricate points of our Microsoft DP-300 study guide will not be challenging anymore. Secondly, our Cisco 300-425 exam questions will spare no effort to perfect after-sales services. So our Medical Tests PTCE latest dumps are highly effective to make use of. As for your concern about the network virus invasion, Google Professional-Data-Engineer learning materials guarantee that our purchasing channel is absolutely worthy of your trust. APICS CSCP - They are the versions of the PDF, Software and APP online.
Updated: May 28, 2022