In the past years, these experts and professors have tried their best to design the MB-230 Real Exam exam questions for all customers. It is very necessary for a lot of people to attach high importance to the MB-230 Real Exam exam. It is also known to us that passing the exam is not an easy thing for many people, so a good study method is very important for a lot of people, in addition, a suitable study tool is equally important, because the good and suitable MB-230 Real Exam reference guide can help people pass the exam in a relaxed state. When it comes to MB-230 Real Exam exam, many candidates are lack of confidence to pass it. But we all know self-confidence is the spiritual pillar of a person as well as the inherent power, which is of great importance and value to a person who want to pass the MB-230 Real Exam exam. All customers have the right to choose the most suitable version according to their need after buying our study materials.
Microsoft Dynamics 365 MB-230 In fact, we never cheat on customers.
And our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Real Exam exam questions own a high quality which is easy to understand and practice. As long as you need the exam, we can update the Microsoft certification MB-230 Latest Exam Questions exam training materials to meet your examination needs. Goldmile-Infobiz's training materials contain many practice questions and answers about Microsoft MB-230 Latest Exam Questions and they can 100% ensure you pass Microsoft MB-230 Latest Exam Questions exam.
The series of MB-230 Real Exam measures we have taken is also to allow you to have the most professional products and the most professional services. I believe that in addition to our MB-230 Real Exam exam questions, you have also used a variety of products. We believe if you compare our MB-230 Real Exam training guide with the others, you will choose ours at once.
Microsoft MB-230 Real Exam - We get information from special channel.
Many exam candidates attach great credence to our MB-230 Real Exam simulating exam. You can just look at the hot hit on our website on the MB-230 Real Exam practice engine, and you will be surprised to find it is very popular and so many warm feedbacks are written by our loyal customers as well. Our MB-230 Real Exam study prep does not need any ads, their quality has propaganda effect themselves. As a result, the pass rate of our MB-230 Real Exam exam braindumps is high as 98% to 100%.
If you still feel difficult in passing exam, our products are suitable for you. MB-230 Real Exam test questions and answers are worked out by Goldmile-Infobiz professional experts who have more than 8 years in this field.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
CertNexus AIP-210 - Please feel free to contact us if you have any problems. You can instantly download the free trial of SAP C-BW4H-2505 exam pdf and check its credibility before you decide to buy. IIA IIA-CIA-Part2-CN - Please follow your heart. Our test engine is an exam simulation that makes our candidates feel the atmosphere of CFA Institute Sustainable-Investing actual test and face the difficulty of certification exam ahead. Amazon SAA-C03-KR - Once you pay for our study materials, our system will automatically send you an email which includes the installation packages.
Updated: May 28, 2022