If you are still hesitating whether to select Goldmile-Infobiz, you can free download part of our exam practice questions and answers from Goldmile-Infobiz website to determine our reliability. If you choose to download all of our providing exam practice questions and answers, Goldmile-Infobiz dare 100% guarantee that you can pass Microsoft certification MB-230 Related Exams exam disposably with a high score. Different from traditional learning methods, our MB-230 Related Exams exam products adopt the latest technology to improve your learning experience. We hope that all candidates can try our free demo before deciding to buy our MB-230 Related Exams study guide. Goldmile-Infobiz not only have a high reliability, but also provide a good service.
Microsoft Dynamics 365 MB-230 In every area, timing counts importantly.
To get the Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Related Exams exam certification is the goal of many IT people & Network professionals. People who can contact with your name, e-mail, telephone number are all members of the internal corporate. The privacy information provided by you only can be used in online support services and providing professional staff remote assistance.
At present, Microsoft MB-230 Related Exams exam is very popular. Do you want to get Microsoft MB-230 Related Exams certificate? If it is ok, don't hesitate to sign up for the exam. And don't worry about how to pass the test, Goldmile-Infobiz certification training will be with you.
Microsoft MB-230 Related Exams - The talent is everywhere in modern society.
Customer first, service first is our principle of service. If you buy our MB-230 Related Exams study guide, you will find our after sale service is so considerate for you. We are glad to meet your all demands and answer your all question about our MB-230 Related Exams training materials. So do not hesitate and buy our MB-230 Related Exams study guide, we believe you will find surprise from our products. you should have the right to enjoy the perfect after sale service and the high quality products!
Goldmile-Infobiz pdf real questions and answers can prevent you from wasting lots of time and efforts on preparing for the exam and can help you sail through you exam with ease and high efficiency. But even you fail the exam, we assure we will give you FULL REFUND.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
SAP C_THR81_2505 - The data showed that our high pass rate is unbelievably 98% to 100%. There will be one version right for you and help you quickly pass the Medical Professional CHFM with ease, so that you can obtain the most authoritative international recognition on your IT ability. We know that the standard for most workers become higher and higher; so we also set higher goal on our Microsoft AZ-900-KR guide questions. The latest ACAMS CAMS7-CN exam review materials offered by our Goldmile-Infobiz will help you complete the ACAMS CAMS7-CN exam preparation in short time. If you want to have a better understanding of our ACAMS CAMS7 exam braindumps, just come and have a try!
Updated: May 28, 2022