A lot of candidates who choose to use the Goldmile-Infobiz's product have passed IT certification exams for only one time. And from the feedback of them, helps from Goldmile-Infobiz are proved to be effective. Goldmile-Infobiz's expert team is a large team composed of senior IT professionals. By devoting in this area so many years, we are omnipotent to solve the problems about the MB-230 Simulator Fee learning questions with stalwart confidence. we can claim that only studing our MB-230 Simulator Fee study guide for 20 to 30 hours, then you will pass the exam for sure. Goldmile-Infobiz is a website for Microsoft certification MB-230 Simulator Fee exam to provide a short-term effective training.
Microsoft Dynamics 365 MB-230 So just click to pay for it.
But the remedy is not too late, go to buy Goldmile-Infobiz's Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Simulator Fee exam training materials quickly. Our Valid MB-230 Test Collection Materials study dumps will assist you to overcome your shortcomings and become a persistent person. Once you have made up your minds to change, come to purchase our Valid MB-230 Test Collection Materials training practice.
With this training materials, you will speed up the pace of success, and you will be more confident. Microsoft MB-230 Simulator Fee certification exam is very important for every IT person. With this certification you will not be eliminated, and you will be a raise.
Microsoft MB-230 Simulator Fee - So you have nothing to lose.
In order to help you enjoy the best learning experience, our PDF MB-230 Simulator Fee practice engine supports you download on your computers and print on papers. You must be inspired by your interests and motivation. Once you print all the contents of our MB-230 Simulator Fee practice dumps on the paper, you will find what you need to study is not as difficult as you imagined before. Also, you can make notes on your papers to help you memorize and understand the difficult parts of the MB-230 Simulator Fee exam questions.
Goldmile-Infobiz real questions and answers are compiled by lots of IT experts with abundant experiences. So it has very high value.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
With the pass rate high as 98% to 100%, you can totally rely on our Microsoft AZ-104 exam questions. As an enthusiasts in IT industry, are you preparing for the important SCDM CCDM exam? Why not let our Goldmile-Infobiz to help you? We provide not only the guarantee for you to pass SCDM CCDM exam, but also the relaxing procedure of SCDM CCDM exam preparation and the better after-sale service. Your test pass rate is going to reach more than 99% if you are willing to use our Huawei H31-311_V2.5 study materials with a high quality. Our Goldmile-Infobiz's study of PMI PMP-KR exam make our PMI PMP-KR exam software effectively guaranteed. So you will be bound to pass your CIPS L5M15 exam since you have perfected yourself in taking the CIPS L5M15 exam with full confidence.
Updated: May 28, 2022