Feedbacks of many IT professionals who have passed Microsoft certification MB-230 Study Materials exam prove that their successes benefit from Goldmile-Infobiz's help. Goldmile-Infobiz's targeted test practice questions and answers to gave them great help, which save their valuable time and energy, and allow them to easily and smoothly pass their first Microsoft certification MB-230 Study Materials exam. So Goldmile-Infobiz a website worthy of your trust. So it is very necessary for you to try your best to get the MB-230 Study Materials certification in a short time. If you are determined to get the certification, our MB-230 Study Materials question torrent is willing to give you a hand; because the study materials from our company will be the best study tool for you to get the certification. MB-230 Study Materials study materials including the official Microsoft MB-230 Study Materials certification training courses, Microsoft MB-230 Study Materials self-paced training guide, MB-230 Study Materials exam Goldmile-Infobiz and practice, MB-230 Study Materials online exam MB-230 Study Materials study guide.
Microsoft Dynamics 365 MB-230 So it will never appear flash back.
Microsoft Dynamics 365 MB-230 Study Materials - Microsoft Dynamics 365 Customer Service Functional Consultant Microsoft certification has been well recognized by international community. All contents are passing rigid inspection. You will never find small mistakes such as spelling mistakes and typographical errors in our MB-230 New Test Bootcamp learning guide.
We assure Goldmile-Infobiz provide you with the latest and the best questions and answers which will let you pass the exam at the first attempt. In order to provide you with the best IT certification exam dumps forever, Goldmile-Infobiz constantly improve the quality of exam dumps and update the dumps on the basis of the latest test syllabus at any time. Goldmile-Infobiz is your best choice on the market today and is recognized by all candidates for a long time.
Microsoft MB-230 Study Materials - We try our best to ensure 100% pass rate for you.
Of course, MB-230 Study Materials simulating exam are guaranteed to be comprehensive while also ensuring the focus. We believe you have used a lot of MB-230 Study Materials learning materials, so we are sure that you can feel the special features of MB-230 Study Materials training questions. The most efficient our MB-230 Study Materials study materials just want to help you pass the exam more smoothly. For our technicals are checking the changes of the questions and answers everyday to keep them the latest and valid ones.
Besides, the detailed answers analysis provided by our professionals will make you be more confidence to pass MB-230 Study Materials exam. Many candidates worry that after a long-time review of MB-230 Study Materials, they may still fail the exam due to inadaptation of the test model.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Microsoft AZ-800 - The science and technology are very developed now. If you want to know our Pegasystems PEGACPDS25V1 test questions materials, you can download our free demo now. So you can buy our CompTIA CAS-005 actual test guide without any misgivings. Excellent Microsoft Microsoft AI-102 study guide make candidates have clear studying direction to prepare for your test high efficiently without wasting too much extra time and energy. As we all know, the latest WGU Information-Technology-Management quiz prep has been widely spread since we entered into a new computer era.
Updated: May 28, 2022