Our MB-230 Test Dumps study tool also gives numerous candidates a better perspective on the real exam. Having been specializing in the research of MB-230 Test Dumps latest practice dumps, we now process a numerous of customers with our endless efforts, and we believe that our MB-230 Test Dumps exam guide will percolate to your satisfaction. Our company has dedicated ourselves to develop the MB-230 Test Dumps latest practice dumps for all candidates to pass the exam easier, also has made great achievement after more than ten years' development. Its accuracy rate is 100% and let you take the exam with peace of mind, and pass the exam easily. In order to meet the needs of each candidate, the team of IT experts in Goldmile-Infobiz are using their experience and knowledge to improve the quality of exam training materials constantly. And if you buy the value pack, you have all of the three versions, the price is quite preferential and you can enjoy all of the study experiences.
Microsoft Dynamics 365 MB-230 So, the competition is in fierce in IT industry.
And our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Test Dumps training prep is regarded as the most pppular exam tool in the market and you can free download the demos to check the charming. What's more, Goldmile-Infobiz exam dumps can guarantee 100% pass your exam. There is no better certification training materials than Goldmile-Infobiz dumps.
Being anxious for the exam ahead of you? Have a look of our MB-230 Test Dumps training engine please. Presiding over the line of our MB-230 Test Dumps practice materials over ten years, our experts are proficient as elites who made our MB-230 Test Dumps learning questions, and it is their job to officiate the routines of offering help for you. And i can say no people can know the MB-230 Test Dumps exam braindumps better than them since they are the most professional.
Microsoft MB-230 Test Dumps - The customer is God.
Goldmile-Infobiz MB-230 Test Dumps valid exam dumps will help you pass the actaul test at first time, and you do not try again and again. Try the Microsoft MB-230 Test Dumps free demo and assess the validity of our MB-230 Test Dumps practice torrent. You will enjoy one year free update after purchase of Microsoft study dumps. The comprehensive contents of MB-230 Test Dumps pdf dumps will clear your confusion and ensure a high pass score in the real test.
In fact, there is no point in wasting much time on invalid input. As old saying goes, all work and no play makes jack a dull boy.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
The quality of SAP C-ACDET-2506 practice training torrent is checked by our professional experts. Now, our ISACA CISA-KR learning prep can meet your demands. Microsoft MS-900 - The promotion is regular, so please hurry up to get the most cost-effective Microsoft prep exam dumps. In addition to the ACAMS CAMS7 exam materials, our company also focuses on the preparation and production of other learning materials. It will just need to take one or two days to practice Microsoft SAP C_TS4FI_2023 test questions and remember answers.
Updated: May 28, 2022