All in all, we want you to have the courage to challenge yourself, and our MB-230 Test Experience exam prep will do the best for the user's expectations. Through our investigation and analysis of the real problem over the years, our MB-230 Test Experience prepare questions can accurately predict the annual MB-230 Test Experience exams. In the actual exam process, users will encounter almost half of the problem is similar in our products. In fact, our MB-230 Test Experience exam questions have helped tens of thousands of our customers successfully achieve their certification. The moment you choose to go with our MB-230 Test Experience study materials, your dream will be more clearly presented to you. If you want to progress and achieve their ideal life, if you are not satisfied with life now, if you still use the traditional methods by exam, so would you please choose the MB-230 Test Experience test materials, it will surely make you shine at the moment.
Microsoft Dynamics 365 MB-230 Your work efficiency will far exceed others.
Microsoft Dynamics 365 MB-230 Test Experience - Microsoft Dynamics 365 Customer Service Functional Consultant So, users can flexibly adjust their learning plans according to their learning schedule. Our New MB-230 Exam Simulator Fee exam torrent is absolutely safe and virus-free. When it comes to buying something online (for example, New MB-230 Exam Simulator Fee exam torrent), people who are concerned with privacy protection are often concerned about their personal information during the purchase process.
Under the leadership of a professional team, we have created the most efficient learning MB-230 Test Experience training guide for our users. Our users use their achievements to prove that we can get the most practical knowledge in the shortest time. MB-230 Test Experience exam questions are tested by many users and you can rest assured.
Microsoft MB-230 Test Experience - Well, you are in the right place.
About the MB-230 Test Experience exam certification, reliability can not be ignored. MB-230 Test Experience exam training materials of Goldmile-Infobiz are specially designed. It can maximize the efficiency of your work. We are the best worldwide materials provider about this exam.
If you want to pass the MB-230 Test Experience exam and get the related certification in the shortest time, choosing the MB-230 Test Experience study materials from our company will be in the best interests of all people. We can make sure that it will be very easy for you to pass your exam and get the related certification in the shortest time that beyond your imagination.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Microsoft SC-300 - The training tools which designed by our website can help you pass the exam the first time. You will have easy access to all kinds of free trials of the Microsoft AZ-900 practice materials. SAP C-BCBAI-2509 - It is the leader in all training materials. HP HPE3-CL01 - You can find their real comments in the comments sections. CheckPoint 156-215.82 - Dreams and hopes are important, but more important is to go to practice and prove.
Updated: May 28, 2022