We can make sure that all employees in our company have wide experience and advanced technologies in designing the MB-230 Test Online study dump. So a growing number of the people have used our study materials in the past years, and it has been a generally acknowledged fact that the quality of the MB-230 Test Online test guide from our company is best in the study materials market. Now we would like to share the advantages of our MB-230 Test Online study dump to you, we hope you can spend several minutes on reading our introduction; you will benefit a lot from it. With our MB-230 Test Online learning questions, you will find that passing the exam is as easy as pie for our MB-230 Test Online study materials own 100% pass guarantee. Only by practising our MB-230 Test Online exam braindumps on a regular base, you will see clear progress happened on you. Our MB-230 Test Online study materials can have such a high pass rate, and it is the result of step by step that all members uphold the concept of customer first.
Microsoft Dynamics 365 MB-230 We are committed to your success.
Microsoft Dynamics 365 MB-230 Test Online - Microsoft Dynamics 365 Customer Service Functional Consultant People who can contact with your name, e-mail, telephone number are all members of the internal corporate. At present, Microsoft Test MB-230 Questions Vce exam is very popular. Do you want to get Microsoft Test MB-230 Questions Vce certificate? If it is ok, don't hesitate to sign up for the exam.
With our software version of our MB-230 Test Online guide braindumps, you can practice and test yourself just like you are in a real exam for our MB-230 Test Online study materials have the advandage of simulating the real exam. The results of your MB-230 Test Online exam will be analyzed and a statistics will be presented to you. So you can see how you have done and know which kinds of questions of the MB-230 Test Online exam are to be learned more.
Microsoft MB-230 Test Online - Mostly choice is greater than effort.
Generally speaking, you can achieve your basic goal within a week with our MB-230 Test Online study guide. Besides, for new updates happened in this line, our experts continuously bring out new ideas in this MB-230 Test Online exam for you. The new supplemental updates will be sent to your mailbox if there is and be free. Because we promise to give free update of our MB-230 Test Online learning materials for one year to all our customers.
Then you can pass the actual test quickly and get certification easily. The MB-230 Test Online real questions are written and approved by our It experts, and tested by our senior professionals with many years' experience.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
The pages also list the details and the guarantee of our SAP C-ARCON-2508 exam torrent, the methods to contact us, the evaluations of the past client on our product, the related exams and other information about our SAP C-ARCON-2508 guide torrent. EMC D-VXR-DS-00 - Besides, you can rest assured to enjoy the secure shopping for Microsoft exam dumps on our site, and your personal information will be protected by our policy. On the one hand, the software version of DSCI DCPLA test questions can simulate the real examination for all users. Linux Foundation PCA - APP version can not only simulate the real test scene but also point out your mistakes and notice you to practice many times. By chance, our company can help you solve the problem and get your certification, because our company has compiled the Amazon AIF-C01 question torrent that not only have high quality but also have high pass rate.
Updated: May 28, 2022