Goldmile-Infobiz is website that can take you access to the road of success. Goldmile-Infobiz can provide the quickly passing Microsoft certification MB-230 Test Pass4Sure exam training materials for you, which enable you to grasp the knowledge of the certification exam within a short period of time, and pass Microsoft certification MB-230 Test Pass4Sure exam for only one-time. you can download any time if you are interested in our MB-230 Test Pass4Sure dumps torrent. Don't worry about the quality of our exam materials, you can tell from our free demo. Goldmile-Infobiz's online training course has many years of experience, which can provide high quality learning material for examinee participating in Microsoft certification MB-230 Test Pass4Sure exam and satisfy all the needs of the students.
Microsoft Dynamics 365 MB-230 At first, it can be only used on PC.
It can make you pass the Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Test Pass4Sure exam. Our MB-230 Valid Dumps Ebook free dumps demo will provide you some basic information for the accuracy of our exam materials. All questions and answers in our MB-230 Valid Dumps Ebook real dumps are tested by our certified trainers with rich experience and one or two days is enough for you practicing valid MB-230 Valid Dumps Ebook exam pdf.
Goldmile-Infobiz Microsoft MB-230 Test Pass4Sure exam training materials have the best price value. Compared to many others training materials, Goldmile-Infobiz's Microsoft MB-230 Test Pass4Sure exam training materials are the best. If you need IT exam training materials, if you do not choose Goldmile-Infobiz's Microsoft MB-230 Test Pass4Sure exam training materials, you will regret forever.
Microsoft MB-230 Test Pass4Sure - We also provide the free demo for your reference.
We know how expensive it is to take MB-230 Test Pass4Sure exam. It costs both time and money. However, with the most reliable exam dumps material from Goldmile-Infobiz, we guarantee that you will pass the MB-230 Test Pass4Sure exam on your first try! You’ve heard it right. We are so confident about our MB-230 Test Pass4Sure exam dumps for Microsoft MB-230 Test Pass4Sure exam that we are offering a money back guarantee, if you fail. Yes you read it right, if our MB-230 Test Pass4Sure exam braindumps didn’t help you pass, we will issue a refund - no other questions asked.
When you complete your payment, you will receive an email attached with MB-230 Test Pass4Sure practice pdf, then you can instantly download it and install on your phone or computer for study. The high efficiency preparation by MB-230 Test Pass4Sure exam dumps can ensure you 100% pass with ease.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
Amazon AWS-Certified-Developer-Associate - You can totally rely on us! The Microsoft AZ-204 practice exam we offered is designed with the real questions that will help you in enhancing your knowledge about the Microsoft AZ-204 certification exam. The latest SAP C_BCBAI_2509 quiz torrent can directly lead you to the success of your career. Salesforce Marketing-Cloud-Email-Specialist - Some countries may require buyers to pay extra information tax. The PDF version of our SAP C-BCBAI-2509 test braindumps provide demo for customers; you will have the right to download the demo for free if you choose to use the PDF version.
Updated: May 28, 2022