So the content of our MB-230 Test Sample quiz torrent is imbued with useful exam questions easily appear in the real condition. We are still moderately developing our latest MB-230 Test Sample exam torrent all the time to help you cope with difficulties. All exam candidates make overt progress after using our MB-230 Test Sample quiz torrent. You can see that so many people are already ahead of you! You really don't have time to hesitate. Many people often feel that their memory is poor, and what they have learned will soon be forgotten.
Microsoft Dynamics 365 MB-230 And you can choose the favorite one.
After years of development practice, our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Test Sample test torrent is absolutely the best. Many exam candidates are uninformed about the fact that our MB-230 New Exam Braindumps preparation materials can help them with higher chance of getting success than others. It is all about efficiency and accuracy.
During the exam, you would be familiar with the questions, which you have practiced in our MB-230 Test Sample question dumps. That’s the reason why most of our customers always pass exam easily. Our reliable MB-230 Test Sample question dumps are developed by our experts who have rich experience in the fields.
Microsoft MB-230 Test Sample study engine is so amazing.
Goldmile-Infobiz is a convenient website to provide service for many of the candidates participating in the IT certification exams. A lot of candidates who choose to use the Goldmile-Infobiz's product have passed IT certification exams for only one time. And from the feedback of them, helps from Goldmile-Infobiz are proved to be effective. Goldmile-Infobiz's expert team is a large team composed of senior IT professionals. And they take advantage of their expertise and abundant experience to come up with the useful training materials about MB-230 Test Sample certification exam. Goldmile-Infobiz's simulation test software and related questions of MB-230 Test Sample certification exam are produced by the analysis of MB-230 Test Sample exam outline, and they can definitely help you pass your first time to participate in MB-230 Test Sample certification exam.
Goldmile-Infobiz is a wonderful study platform that contains our hearty wish for you to pass the exam by our MB-230 Test Sample exam materials. So our responsible behaviors are our instinct aim and tenet.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
IT professionals who gain Microsoft HP HPE7-A07 authentication certificate must have a higher salary than the ones who do not have the certificate and their position rising space is also very big, who will have a widely career development prospects in the IT industry in. Our commitment of helping you to pass Huawei H25-611_V1.0 exam will never change. You can free download part of Goldmile-Infobiz's simulation test questions and answers about Microsoft certification Amazon SOA-C03 exam as a try. Secondly, the quality of our Broadcom 250-604 study guide is high. Goldmile-Infobiz Microsoft Microsoft AZ-140 questions and answers to prepare for your exam training materials you need.
Updated: May 28, 2022