There may be customers who are concerned about the installation or use of our MB-230 Test Simulator training questions. You don't have to worry about this if you have any of this kind of trouble. In addition to high quality and high efficiency of our MB-230 Test Simulator exam questions, considerate service is also a big advantage of our company. According to former exam candidates, more than 98 percent of customers culminate in success by their personal effort as well as our MB-230 Test Simulator study materials. So indiscriminate choice may lead you suffer from failure. We can understand your apprehension before you buy it, but we want to told you that you don’t worry about it anymore, because we have provided a free trial, you can download a free trial version of the MB-230 Test Simulator latest dumps from our website, there are many free services and training for you.
Microsoft Dynamics 365 MB-230 You need to have a brave attempt.
We are glad to help you get the certification with our best MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Test Simulator study materials successfully. If you want to buy Goldmile-Infobiz products, Goldmile-Infobiz will provide you with the latest, the best quality and very detailed training materials as well as a very accurate exam practice questions and answers to be fully prepared for you to participate in the Microsoft certification MB-230 Free Updates exam. Safely use the questions provided by Goldmile-Infobiz's products.
On the one hand, by the free trial services you can get close contact with our products, learn about the detailed information of our MB-230 Test Simulator study materials, and know how to choose the different versions before you buy our products. On the other hand, using free trial downloading before purchasing, I can promise that you will have a good command of the function of our MB-230 Test Simulator exam prepare. According to free trial downloading, you will know which version is more suitable for you in advance and have a better user experience.
Microsoft MB-230 Test Simulator - You must work hard to upgrade your IT skills.
Our MB-230 Test Simulator exam questions can meet your needs to the maximum extent, and our MB-230 Test Simulator learning materials are designed to the greatest extent from the customer's point of view. So you don't have to worry about the operational complexity. As soon as you enter the learning interface of our system and start practicing our MB-230 Test Simulator learning materials on our Windows software, you will find small buttons on the interface. It is very easy and convenient to use and find.
For easy use, Goldmile-Infobiz provides you with different version exam dumps. PDF version dumps are easy to read and reproduce the real exam.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Microsoft PL-300-KR - Their masterpieces are instrumental to offer help and improve your performance in the real exam. Our professional IT team of Goldmile-Infobiz continues updating and improving HP HPE7-A07 exam dumps in order to guarantee you win the exam while you are preparing for the exam. CIPS L4M5 - Both normal and essential exam knowledge is written by them with digestible ways to understand. The aim that we try our best to develop the SAP C-ARCON-2508 exam software is to save you money and time, and offer the effective help for you to pass the exam during your preparation for SAP C-ARCON-2508 exam. RUCKUS RCWA - But if you buy our Microsoft Dynamics 365 Customer Service Functional Consultant test torrent you only need 1-2 hours to learn and prepare the exam and focus your main attention on your most important thing.
Updated: May 28, 2022